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Can you help with behaviour on service desk to populate fields on form using existing issue

Nicole Downes
Contributor
February 16, 2020

We create an issue using a recruitment request on the Service desk. This issue contains data such as job title, start date, office, business unit, etc.

I would like to populate the same fields in our Onboarding request in the Service Desk using the information already entered on the recruitment request.

I have created an Issue Picker scripted field to allow the user to select the correct recruitment request. 

I have been advised I need to use the behaviours getValue() method with the issueManager.getIssueByCurrentKey("issuekey") method to get the issue object. But I just don't know how to structure up the script to achieve it.

Can someone provide a sample of how this would be achieved. Please include all imports and definitions as well.

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javaclimber
November 3, 2011

https://mycompany.jira.com/plugins/servlet/project-config/JUSTME/people

There's no group defined for the Administrator role for the project. Add the group administrators to the Administrators project role and you should be good to go.

javaclimber
November 3, 2011

I entered another ticket with Atlassian and they answered in less than one hour. There were great to help with this.

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Rahul Choudhury
November 3, 2011

Kevin:

Did you figure out how to make it work? Weare having the same problem with setting a parent version in GreenHopper on demand. If you did, please let us know

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