Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,559,696
Community Members
 
Community Events
185
Community Groups

Limit insight field values behavior

Im looking for a way to limit Insight field values depending on JSD portal request type/request type groups.

I have Scriptrunner and was looking into behaviours but no progress yet.

Could someone please advise on how can I approach this.

2 answers

1 vote
John Chin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 09, 2021

Hi @Phil Evans ,

Unfortunately is not possible at the moment according to Jamie comment.

One workaround would be using IQL function on the Insight custom field configuration.

For example:

Screenshot 2021-04-09 at 3.42.23 PM.png

To filter based on project or groups in the IQL, you can refer some example here.

0 votes
Hakan Bahadir
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 09, 2021

Hello,

It is possible to filter the values of Insight Custom Fields using the Filter Issue Scope configuration. Please find the examples here. You also can use the field values of the JSM portal with ${issuetype} place holder in your IQL statement. Here is the full list of placeholders you can use in custom fields, post functions, automation rules, and imports.

Cheers,

Hakan Bahadir

Solutions Engineer

Adolfo Casari
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 05, 2022

@Hakan Bahadirdo you know the placeholder for request type? I am able to filter based on issuetype with ${issuetype.label}, but I have many request types using the same issue type and I need to use the request type, not the issue type, to filter.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events