Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Limit insight field values behavior

Im looking for a way to limit Insight field values depending on JSD portal request type/request type groups.

I have Scriptrunner and was looking into behaviours but no progress yet.

Could someone please advise on how can I approach this.

2 answers

Hi @Phil Evans ,

Unfortunately is not possible at the moment according to Jamie comment.

One workaround would be using IQL function on the Insight custom field configuration.

For example:

Screenshot 2021-04-09 at 3.42.23 PM.png

To filter based on project or groups in the IQL, you can refer some example here.

0 votes


It is possible to filter the values of Insight Custom Fields using the Filter Issue Scope configuration. Please find the examples here. You also can use the field values of the JSM portal with ${issuetype} place holder in your IQL statement. Here is the full list of placeholders you can use in custom fields, post functions, automation rules, and imports.


Hakan Bahadir

Solutions Engineer

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their  Jira Cloud instance.  ...

806 views 17 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you