How to set a default value for description field in JIRA?

[Sidney Ambrose]

Our client's requirement for a certain project was to have default value for the system field "Description". I was able to implement this using Behaviours. The issue however is that once we type additional data in the description field, it doesn't show up after the issue is created. For example, if the Description field has value "Name", it shows on the create Issue screen however, if I enter my name ("Name ABC") and click on create, the created issue shows only "Name". Could someone please assist? PFB my behavior script.

def sfield = getFieldById(getFieldChanged())
if (getActionName() != "Create") {
return
}

def string = " Name "
sfield.setFormValue(string)

[Vikrant Yadav · Accepted solution]

Hi @Sidney Ambrose  Welcome to Atlassian Community!

Kindly use the method suggested in this link :- https://mraddon.blog/2018/02/25/how-to-set-a-default-description-template-in-your-jira-tickets/amp/

Hope it works for you!

Thanks

V.Y

[Vikrant Yadav]

Kindly paste script at Initialiser

https://scriptrunner.adaptavist.com/5.6.8/jira/behaviours-overview.html

[Sidney Ambrose]

Hi Vikrant,

Thank you so much for the assistance. It worked when we had the script in initializer.

Regards,
Sidney

[Vikrant Yadav]

Great, Glad to hear it works for you :)

Kindly accept the solution, if solution works for you so that it helps others users having same query. 

Thanks

V.Y

[Charlie]

Hello @Vikrant Yadav , the method suggested also works for jira cloud ?

https://mraddon.blog/2018/02/25/how-to-set-a-default-description-template-in-your-jira-tickets/amp/

Thank for your help.

C.T.

[Vikrant Yadav]

Hi @Charlie  This method is for JIRA Server and JIRA DC version. For JIRA Cloud, this doesn't work. 

For jira colud, you can create Custom field and set Default value of that field. 

Thanks

Vikrant Yadav