How to make a field required during a workflow transition?

Greetings everyone. I'm still fairly new to my JIRA admin role, so please bear with me. Does anyone have any experience using Behaviours (or anything else) to make a field required based upon a workflow transition? For example, we want the field "Removed Reason" to be required when the state of an issue is changed to "Removed". Ideally, the expected result would be a screen that pops up and prompts the user to populate the newly required field before the transition completes. I've been experimenting w/Behaviours (which is a part of ScriptRunner). I've been able to get a field to change to required, but that happens after the transition occurs. Any thoughts or ideas would be welcome.

2 answers

I suspect the reason why Rachel found it in the cloud instance is because "Suite Utilities for JIRA" is pre-installed...

You can do this with ScriptRunner easily using a Simple Scripted Validator, but if you don't need any conditional or programmatic logic, you may as well use SUJ which is a free plugin AFAIK. 

You mention you have this on the All transition, but it would be simpler to put it on the specific transition you care about, then use Fields Required Validator.

2 votes
Rachel Wright Community Champion May 22, 2017

Hi Fred, no need to worry about new admin questions.  We were all new once and we all had this same question, believe me!

You can do this with a workflow validator.  I believe these days this function comes with JIRA and doesn't require installing a specific plugin.  (I just checked a Cloud instance with no plugins and it's there.)


  1. Open your workflow for editing
  2. Click on one of your transitions
  3. Click on the "Validators" tab 
  4. Click the "Add Validator" link on the right (see screenshot)
  5. Add for the validator called "Field Required Validator" and choose the specific field make required



Validators are checked and must return true before the transition completes.

Unlike requiring a field on a create screen, no asterisk (*) symbol will display for a field required by a workflow.  The end user will receive an error message however, if the field is not completed.

As you mentioned, it's a good idea to add a transition screen (not pictured) to allow the user the oportunity to set or update the required field.  Otherwise, if the filed has no value, the user will get a workflow error.

Now, if you want to do something fancy that's where Scriptrunner for JIRA comes in!  Here's a link to their documentation on workflow functions:

Hope this helps!

Rachel Wright



Thanks again for such a quick reply. I tried to apply this on my hosted JIRA instace (7.3.0) and on my Add Validator screen, I don't see a "Field Required Validator" in the list. I only see the following (see screenshot below). Does it make a difference that I'm adding the validator on an "All" transition for a state?

Screen Shot 2017-05-22 at 9.40.58 PM.png

Does anyone still have an answer to Fred's last question? I am facing the same problem.

Hi @Micha van Toornburg,

whether you're dealing with an 'All' transition or not does not make a difference here. While a 'Field required' validator is available on Jira Cloud by default, Jira Server relies on 3rd party apps in order to provide such a functionality.


Like 1 person likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira Service Desk

Are you a Jira Service Desk agent? We want to talk to you!

Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...

138 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you