Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to fast track an issue on creation without using scriptrunner builtin script?

I have placed the following code in the Create post-function after the "Issue Created" event is fired:

 

def IssueService issueService = ComponentAccessor.getIssueService()
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def actionId = 11

IssueService.TransitionValidationResult transitionValidationResult = issueService.validateTransition(
        user,issue.id, actionId,new IssueInputParametersImpl([:])
)

if(! transitionValidationResult.errorCollection.hasAnyErrors())
{
    issueService.transition(user,transitionValidationResult)

}

 

However, the validateTransiton call returns the following error.

Errors: {}
Error Messages: [It seems that you have tried to perform a workflow operation (Planned) that is not valid for the current state of this issue (TASKTEST-28). The likely cause is that somebody has changed the issue recently, please look at the issue history for details.]

Note, that all of the conditions and validators are satisfied after the issue is created.

Whereas, the above code works fine if I place it somewhere else like in a IssueUpdated event listener 

 

Thanks.

2 answers

Hi Roberto,

Did you check your logs for any more informative error messages ?

I would suggest to try use TransitionOptions (and skip any validators, conditions etc) during the the transition

Also did you try to use script runner's built in  Fast-track transition an issue and it failed (I see that you mention "without using sr built in script" but if with the built in script does not fail this may give us a clue) ? 

regards, Thanos

Hi Thanos, I will give a try to TransitionOptions.The script runner Fast-track transition works fine.

Regards

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Opsgenie

Investigate deployment-related incidents with Bamboo and Opsgenie together

Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...

149 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you