I am trying to run an extract to provide an off-site team just the latest comments on a JIRA ticket if the ticket has a comment. Is there a way to auto-populate the latest comment with the last comment on the Jira ticket.
Thank you for your question.
I can confirm that to achieve your requirement inside ScriptRunner for Jira Cloud that your script would need to make a call to the Get Comments API to get all the comments from an issue and then to extract the last comment from all the comments returned for that issue and to save this to a variable.
Your script would then need to make a call to the Add Comment API in order to post a comment onto with the issue with the last comment which you have saved inside of the variable.
Alternatively, you could update a multi-line text field on the issue to store the comment value which you have saved in a variable by making a call to the Issue API and I can confirm that we have an example of how to update an issue inside of the documentation page here.
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