Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Guidelines on how to use ScriptRunner to transition issue in another Jira instance


I am planning to have Jira Service Desk and Jira Software split in 2 differents instances. When an agent escalates, it creates an issue in Jira Software and link it to the ticket in JSD via a remote link. Then when the issue gets resolved in Jira Software, it should trigger a tranistion in the ticket.

Are there any guidelines/examples on how to achieve the latter using scriptrunner within a postfunction?

Thanks in advance!

0 answers

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events