You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
My Greenhopper license ceased to function today, says it is expired. I purchased it again yet it does not show in our JIRA instance. Urgently needed back!
You'll probably need to contact support at support.atlassian.com and have them work their "magic" to renable it.
Hi Julien
You need to update it directly inside your Add-Ons. Select Add-Ons>Manage Add-Ons and look for GreenHopper in the list of installed plugins. You will see a license field, click edit and paste the new license you purchased.
Hope it helps,
Ricardo Carracedo.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I do not have the "Edit" functionality on the License field, nor have I received a license number. Last time I purchased the Greenhopper add-on, there was no need for this either (on Demand)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Julien, sorry for the misunderstanding, I though you were using JIRA behind the firewall and not OnDemand. In OnDemand you don't need to worry about it, once you renew your license in my.atlassian.com it will be automatically updated, but first it have to expire and in the same day the new license will be aplyed.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.