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Forms for Confluence Stuck on "Submitting"

Edited
Thomas Bowskill Community Leader Jul 26, 2018

Just trying out Forms for Confluence (using the Confluence Mail Server) & the forms I created do not seem to be submitting.

 

I have checked that Confluence mail server is working. There is nothing in the error queue either. The issue appears to be with Submit button not 'firing', but I am not sure how to diagnose.

 

I have created a Form Configuration with the recipient as myself. I have noticed the "collector" is "Email Relay" but there is no option to change this. 

 FormsSettings.png

Then I have a Confluence page with a "Forms" macro (using the Form Configuration as a destination)

 

Within the Forms marco I have a couple of fields (Datapicker, Dropdown x2, User Picker.

FormsSetup.png

When the submit button is clicked it says "Submitting" and then it just hangs like that

FormsHanging.PNG

 

Appreciate any help on this :)

 

2 answers

3 votes
Thomas Bowskill Community Leader Jul 26, 2018

Solved:

After checking Confluence logs we saw that the Refined Theme plugin was blocking this

 

Workaround was to create a Confluence page for this Form and then use the IncludePage macro in the Refined Theme page (instead of just creating Confluence content inline)

Hi, bro. how do you sovle this Submitting-being-stuck issue?

@tuxiaolin2367 depends on how you have added the form. What type of page do you have it in (is it a vanilla confluence page?) are there macros it's contained within.

Got a screenshot of a form in edit mode? Maybe I'll be able to spot something. (If not try the vendor?)

 

Realised after originally posting the reply that I removed this application and replaced with ConfiForms, which I found more usable :)

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