Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,301,037
Community Members
 
Community Events
165
Community Groups

Error There was a problem fetching the workflow, perhaps it was deleted. Check server logs.

Hi,

Jira version 7.2.6

Script runner version 5.3.1

I am having issue to select the few of the workflows in behavior. I am getting the error messages as below. Nothing writing in logs about this issue.

Error

There was a problem fetching the workflow, perhaps it was deleted. Check server logs.

 

There is no problem with workflow. No luck with copy the workflow and tried to use in behavior. Same error.

Can anyone know what could be the problem.

3 answers

Could you solve this problem?

Thanks!

@Diego Godoy Poce 

Sometimes it is a problem with the name of the workflow. Try to rename the workflow, removing all special characters

Hi @Thilo Brause 

I tried to change the name of the workflow (copy from original problematic workflow), but it doesn't fix the problem. In fact, the workflow name doesn't contains any special character. However, this is the only workflow with that problem to choose in Behaviour from Scriptrunner.

I experienced the same problem and found the cause:

It is the name of the workflow.

My workflow-name contained a "-". After I renamed the workflow and replaced the "-" with a ":", the problem disapperead

Same here for me. Just updated to ScriptRunner 5.3.9 (previous version was 5.2.2) and now when selecting workflows in behaviours i get the same error message:

There was a problem fetching the workflow, perhaps it was deleted

 But workflow is definitely OK and working.

Workflow works just fine without any issues. Only problem when we are selecting in scriptrunner behaviors. Work Around may be copy the workflow and give a try with new workflow or else build the new work flow.

 

Thanks,

Om

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Improving the Create Issue Experience in Jira Service Management Cloud

Hello everyone!  We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen.  We have just starte...

272 views 14 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you