Epic Permission problem in GreenHopper

[Andrew Chan]

I'm trying to remove an Epic from the left hand nav in GreenHopper. To do this, I'm trying to complete the Mark as Done process, but I get an error message (You do not have permission to edit issues in this project.) after clicking the confirm button.

I have administrator role for this project so I *think* I have the right permissions. Also the Administrator (vijay@inkiru.com) also experiencing this problem.

See attached screenshots for more details (possible sensitive information has been greyed out).

[PokeJohn · Accepted solution]

Hi Andrew,

Can you double check the JIRA permission scheme and a person with the 'JIRA Administrators' global permission? Any condition have been added in workflow recently?

Regards,

John Chin

[Dobroslawa Wierzbicka]

If the Epic is Resolved or Closed in Jira, Greenhopper won't be able to edit its Epic Status field anymore, and so it'll throw an error message. You might want to check the Issue Status of your Epic, then.

You may want to check Knowledge Base Article, too.