I have developed a small groovy script that collects information from issues and creates a csv file on the server. I would like to be able to download that file using web fragment or something similar. It can be a button or a link, i don't care, i just want to download the file from the browser. I read something about servlet but I have no idea. Can you help me please?
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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