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Display reporter group membership in a ticket

I want to display department of a reporter in a ticket.

Each user is a member of a jira group in format e.g. "department-sales".

We have a lot of departments so I do not want to manually write each department an a automation rule and worry about keeping it up to date. 

I'm thinking if it's possible to write a groovy script that would do something like:

If user is a member of group department-* then custom field Department = group name.

Or any other ideas how I could display single group membership in a ticket?

Without additional plugins.


2 answers

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Answer accepted
Peter-Dave Sheehan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

Yeah, that could work.

If you already have your department field, I would put this in the workflow "create" transition as a post function. Or in a listener for catching when the reporter changes.

If you don't already have a department field, you could create a new script field.

But ultimately, here is a snippet of code for getting the list of groups for a user (assuming you already have an issue object).


if (!groupName.startsWith('department')) return null //exclude groups that don't start with department
groupName.replaceAll('department-', '') //return just the department
}.join(', ') //in case there is more than 1

That is awesome, thank you! I'll give it a try.

Worked like a charm, thanks again for your help!

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