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Cloud Rest Api not consuming post request body


trying to notify users via POST method: '/rest/api/3/issue/' + issueId + '/notify' in ScriptRunner, this error appears:

{"errorMessages":["Unrecognized field \"delegate\" (Class, not marked as ignorable\n at [Source: com.atlassian.plugin.connect.plugin.auth.scope.InputConsumingHttpServletRequest$1@1e68716f; line: 1, column: 213] (through reference chain:[\"to\"]->[\"groups\"]->[\"delegate\"])"]}


 Post method used:

def result = post('/rest/api/3/issue/' + "TEST-1" + '/notify')
.header('Content-Type', 'application/json')
.header('Authentication', 'Basic user:password')

htmlBody: "The <strong>latest</strong> test results for this ticket are now available. Blahblahblah",
subject: "Blah",
textBody: "TextBody blahblah",
to: [
voters: false,
watchers: false,
groups: [
{name: 'test-notify'
assignee: false,
reporter: false,


The issue is with the "groups", it seems ScriptRunner expects some 'delegate' field, which is not in API documentation. Once groups are removed, code works correctly

How can I send notifications to Groups?
Thank you

1 answer

1 accepted

0 votes
Answer accepted

Hi Adam,

I believe that the error is coming from the fact that the syntax in your rest call is invalid.

I can confirm that we have an example of how to call the notify API with ScriptRunner for Jira Cloud inside of the documentation page located here and I would advise you refactor your script to use the syntax shown in this example. 

I have tested the syntax shown in the documentation page above and can confirm this works and sends a notification as expected.

I hope this information helps.



Hi Kristian,
you're right, there should have been double square brackets around 'groups' in my code ... 

Thank you

BR / Adam

Hi Adam,

Thank you for confirming that our response has helped you to resolve your issue.



Like Adam Hraban likes this

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