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Clone issue using Web Item

I want to add a button (Web Item) that will clone the current issue and change the issue type.

How should that be done? Is the only way to create a REST endpoint and a Script Fragment or is there a better way?

1 answer

0 votes

Hey @Michael Bendtsen

You'll want to use the Script Fragment (Constrained create issue dialog) and a Behaviour.

See below image. See example code below for the behaviour. 

Screen Shot 2018-11-14 at 10.48.00 AM.png


import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.IssueManager;
import com.onresolve.jira.groovy.user.FieldBehaviours;
import groovy.util.logging.Log4j;
import org.apache.log4j.Level;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.issue.customfields.option.Option
public class CreateIssueButton extends FieldBehaviours {
// Constants
private static final String CONTEXT = "SET KEY NAME HERE";
// Managers
private static IssueManager issueManager = ComponentAccessor.getIssueManager();
public run () {
// Check the behaviour context ID
if (behaviourContextId == CONTEXT) {
log.debug("Constrained issue creation: Task triggered");

// Set the issue and project fields to read only

// Get the issue that was created from
Issue contextIssue = issueManager.getIssueObject(getContextIssueId());

// Set any other fields here
getFieldById("summary").setFormValue("Cloned issue: ${contextIssue.summary}");
getFieldById("description").setFormValue("Cloned issue: ${contextIssue.summary}");
getFieldById("issuelinks-linktype").setFormValue("SET LINK NAME HERE").setReadOnly(true);
//This copies specific fields to the new ticket
List copyCustomFields = ["Custom Field Name", "Custom Field Name", "Custom Field Name"]

List<CustomField> contextFields = customFieldManager.getCustomFieldObjects(contextIssue)
contextFields.each { CustomField cf ->
if (copyCustomFields && !copyCustomFields.contains( {
def contextValue = cf.getValue(contextIssue)?.toString()
if (!contextValue) {
log.debug("contextValue: ${contextValue?.class} for type ${}")
if (contextValue instanceof ApplicationUser) {
} else if (contextValue instanceof List && contextValue[0] instanceof Option) {
} else {

Should the CONTEXT be the key of the Script Fragment?

Cannot get it to work. If I uses inline-script I guess I shouldn't create the class and method?

Kind of new to Script-runner ;)

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