Hi to all,
using the feature "Incoming Mail" (from "System"), I can create a ticket if the recipient of the email (To:) is, for example, Support_JIRA@company.com
I need also to capture the sender of the same email and copy it to a custom field.
It seems to me that this function (Incoming Mail) does not allow me to do it.
How can I do? Is it possible to take this information using a groovy script?
Did you know that penalties up to 4 % of the yearly company turnover are possible in case of GDPR violations? GDPR regulations are currently mainly relevant for companies in the EU, but countries lik...
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