Anyone is able to edit a custom field that is restricted by behaviours to Read only or Hidden. This happens when you first open the JIRA Issue or after a refresh. When you change another field on the ticket it will start working again but all it takes is a refresh to give you the ability to edit the custom field again.
JIRA Server: 7.1.10
ScriptRunner for JIRA: 5.0.4
Here is the JIRA Issue:
Here is the Behaviour Mapping:
Here is the Behaviour Settings:
Hey Tools Admin
There is a bug in our backlog that closely resembles what you have stated. The team and I have been taking a look at this today. We are unable to reproduce the exact behaviour you mention, so if you would be so kind as to give us directions on how to reproduce it in this ticket we could help you further.
Thanks a lot, if we can help you with anything else don't hessitate to ask.
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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