Hello everyone! I need to resolve some simple task.
I need a script that would create a checklist based on checked positions in checkboxes list. Script should start in post function workflow. I know that it can be realized in scipts via ScriptRunner but I don't know java language :(
Correct me if Im wrong, in short term you just want a script code for getting the selected value in checkbox field?
Ill try to help you out. try to use this SIL routine getFieldOptions("Project Key", "Issue Type","Field Name");
example: customfield_id (where you gonna display those selected values)
code: %customfield_id% = getFieldOptions("Project Key", "Issue Type","Field Name");
We using a Service Desk. When customer creates a ticket he checks some checkboxes (for example - services that he need) in a request form. After applying a request we should recieve a ticket with automatic created checklist filled with items from checked checkboxes.
Really i don't know why you didn't use the checkboxes?
if i have understood :), you have several checkboxes and for each checkbox values are selected
and you want that all these values selected or checked in chexboxes chex1 ad check 2 will be selected in check list like this
check list selected values will be V11, V12 , V21, V22
is it your need ?
if yes , why did you want do this ?
Oh, my English is too bad for so complicate explanations from my side.
Let me explain my question in list :)
1) Customer create a request in "Help Center". When customer fills a request, he checks some position of checkboxes (V11, V14, V15..)
2) In "Basic Support" project creates a ticket with checklist of chosen positions by customer (V11, V14, V15...) and a few base positions (e-mail, AD account, workstation). After all I must have a checklist with positions (e-mail, AD account. workstation, V11, V14, V15).
Don't worry , me too i am not well in English :).
Ok I think that's i have understood like i have explained
Maube you can do it with java script or with your plugin scripting
so you could create a checklist with all values of all checkboxes like
Positions by customer (V11, V14, V15...)
Base positions (e-mail, AD account, workstation)
and create a checklist with values :
V11, V14, V15...,e-mail, AD account, workstation
for example :
checked values in:
Positions by customer: V11, V14
Base positions :e-mail, AD account
The selected values in checklist are V11, V14,e-mail, AD account
I don't know if really what do you need :)
I am just trying to give you help if possible:)
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events