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Is it possible to disabled notifications on issues modify by Adaptavist ScriptRunner for JIRA Cloud


I use Adaptavist ScriptRunner for JIRA Cloud addons and it's awesome.

Problem i have... i need to add some script who modify issue fields but when i execute some script with it : all my user receive an notification : Change By : Adaptavist ScriptRunner for JIRA Cloud.

Is it possible to add on the script : DO NOT SEND notification with the update ?

Thanks a lot.




Go to ScriptRunner add on -> Settings -> there you can control the massages the script send, "Notifications Group" you can change it to no group, "Notify Assignee and Reporter" you can disable.

Hi :)

Theses settings is about when the script is failed :
"The group to which email notifications will be sent if a script fails to execute"
"Send notifications to the Assignee and Reporter of an issue if a script fails to execute"

My goal is to remove notifications for issues updated by the script.

Thanks for your answer but i think, it's impossible to remove system notifications by script...

Like Kira Williams likes this

You need to create a notification scheme that doesn't send any notifications. At the start of your script you need to change the project notification scheme to this new one ( At the end of the script you can revert the change to the original one.

I was able to do it programmatically in ScriptRunner (without using Rest API):


import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.notification.NotificationSchemeManager
import com.atlassian.jira.project.Project
import com.atlassian.jira.project.ProjectManager
import com.atlassian.jira.user.util.UserManager
import org.apache.log4j.Level


def projectManager = ComponentAccessor.getProjectManager()
def issueManager = ComponentAccessor.getIssueManager()
def commentManager = ComponentAccessor.getCommentManager()
def userManager = ComponentAccessor.getUserManager()
def notificationSchemeManager = ComponentAccessor.getNotificationSchemeManager()

// delete all comments for given issue in given project
def issue = issueManager.getIssueObject("issue_key")
def project = projectManager.getProjectObjByKey("project_key")

def notificationScheme = notificationSchemeManager.getSchemeFor(project)

if (notificationScheme != null){

for(comment in commentManager.getComments(issue)){
  def user = comment.getAuthorApplicationUser()
  commentManager.delete(comment, false, null)

if (notificationScheme != null){
  notificationSchemeManager.addSchemeToProject(project, notificationScheme)


Like siddhesh likes this

Is it possible to do this in Scriptrunner Cloud?

Like Kira Williams likes this

You can add this line to your REST call:

.queryString("notifyUsers", Boolean.FALSE)

Like Rick W likes this

For ScriptRunner Cloud maybe you're doing something like this in your script:

.queryString("overrideScreenSecurity", Boolean.TRUE)
.header("Content-Type", "application/json")
(outputCfId): output

Try adding the following line:

.queryString("notifyUsers", Boolean.FALSE)

Which would result in something like:

.queryString("overrideScreenSecurity", Boolean.TRUE)
.queryString("notifyUsers", Boolean.FALSE)
.header("Content-Type", "application/json")
(outputCfId): output

This is based on the documentation of the Issue endpoint and there's a few ifs and buts to read in the link (the user that the script is executed by must have some admin privileges).

Like # people like this

Thank you! Immensely helpful

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.event.type.EventDispatchOption

IssueService issueService = ComponentAccessor.getIssueService()
def user = currentUser

def cf =ComponentAccessor.getCustomFieldManager().getCustomFieldObjects(issue).find { == 'xxxx'}

issueInputParameters.addCustomFieldValue(, "Hello, world!")

def update = issueService.validateUpdate(user,, issueInputParameters)
if (update.isValid()) {
issueService.update(user, update, EventDispatchOption.DO_NOT_DISPATCH, false)

issueInputParameters = issueService.newIssueInputParameters()

the idea is to update an issue by yourself through issueService where you can control sending e-mail (the last param == false)

and then pass an empty issueInputParametrs to the execution pipeline


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