I have created a few KB articles and would like to offer them as publicly accessible documents. Is that possible with service management?
Any Hippa Compliant plugin for for 2 Jira cloud instance synch so that PIH information could not be compromised. We plan to synch to 2 Jira cloud instances and wanted to make sure that this so...
The title may not be very clear - I have automations for P1,P2,P3 issues on creation, however, if a P3 issue was to become a P2 issue and we had to change it, it would obviously not apply the priorit...
I want to configure a multiline text that adds the summary of each task that is added to this Story with a link named cause . They have suggestions on how to do it.
Is it possible to have assets linked to a service project and access rights to be the same as the project access rights , i.e. whoever has access to the project would have visibility to the assets re...
Hello, i have following Question. Some of Collegues Haven't License, but Sometimes is Needed that They leave Internal comment which are not Visible for Customer We have&nb...
Good Morning, I would like to be able to send auto reply emails to users who submit a support request via email to a JSM project they have no access to, due to their domain being placed on the...
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Team, I want to add approval status in the workflow, followed by proper approval process, adding approvers, auto changing the status to approved/declined basis what is selected by the approv...
Hi JSM Community I'd like to create service request with approval included in my customer portal with two approvers in a row. Once first approver approve the request. there will be an email ...
https://community.atlassian.com/t5/Jira-Service-Management/Set-approver-based-on-group-or-custom-field-selection/qaq-p/1580111
Hi! Sorry for the beginner's question. I am trying to add a Jira Software product to our Jira site. Another organization site which i also administer has an option to add a product in Product...
In the customer support panel we opened, we want all customers we added to that project to see the work list of the project. I couldn't find the relevant setting. I request your support.
HI there we have different project types set up, and i am struggling to add certain small things in a certain epic / project which are coming from email. what i want: for examp...
Preciso de ajuda para poder acessar os jiras