how do i change my project type and still maintain the project tittle i created the first
Hello, When i give a team member an access to JSM as a user agent two another product access granted by default ( Goals and projects ) and i don't want to give it t...
Hi Team, we have updated the payment plan but still my license showing suspended. please let me know how soon we can access it. what's the best way to access it quickly.
I have one JSM project that isn't allowing me to add users that have been assigned with the Product role of "stakeholder" but on another JSM project I can add those people into the stakeholder field....
HTTP Status 404 – Not Found Type Status Report Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists. Apach...
When I am using the "assigned to me" gadget, it's a long list of all tickets. I want them to be separated according to the projects they belong to. How can I achieve it?
The Atlassian Community is a public forum, and any content shared here can be indexed by search engines. As such, it's important to avoid posting sensitive or personally i...
I'm using abc.com.au as an example to share details about what I'm trying to do. Hi there, We have a client (abc.com.au) who has several employees who raise issues in our Jira Portal. We're trying ...
Hi ... Apologies if this has been asked already and if so please direct me to the post. We are ruuning JSM as a portal for our users to log issues. Based on certain rules, there is an ...
I want to ask about determining priorities for handling incident reports and service requests by IT. Because I only know that there is an impact and urgency matrix or an impact and effort matrix. How...
Actualmente lidero el trabajo de diferentes equipos (diseño, desarrollo, etc )los cuales tienen sus proyectos creados en Jira Software y son gestionados por el equipo. Para poder tener una...
Hi there, I would like to run a filter for a calendrer year that filters out a particular time frame in JSM. This is something dynamic and does not specify the exact date. For example...
Hi, In one of our projects, we have numeric fields that may take a value between 7 to 10 digits. This number is displayed correctly in the screen view, but when we automatically comment this number...
Hello, I currently have a workflow and I want to add a transition screen where you select from a multi-select field. This field is only attached to a couple of issue types (contexts) bu...
i created this article https://lunacheckout.atlassian.net/servicedesk/customer/kb/view/655365 and i want to show it to my clients without this log in message before the article, how do i set t...