Hello community, Is it possible to customize the template of the doc file that is exported in Jira SM? I would like to select the fields and put my company image. thankful
So we got 5 different projects, where the clients can create a ticket and report a problem. Now we want to be better organized, so we would like have a another project, where all the tickets of the 5...
I have a Service Management project Email support turned off because I don't want the customers to raise requests by email, but I would like them once the request is created to be able to update issu...
Hi community! I'm hoping someone can answer this one for me as I'm at a loss on what permissions needs to be set in order to allow this. I'm running into an issue where my regular users...
how can we remove the highlighted content in Jira
Could JSM set up an approval request one-time link to allow approvers to go to approve it without login the Jira portal?
Cannot change sub categories according to selection from previos.
What's the difference between adding Customers via Channels & People > Customers using the "add customers" link, and adding them via Project settings > People using the "Add people" link? ...
How can I set a user picker field from database data? Both mails exist in the jira instance
I have reviewed the article on why this is occurring but it only gives the related gmail article for personal users. For GSuite I cannot do this unless I add it as an alternate domain which requires ...
The only thing I did was invite a user to test out the integration between monday.com and Jira and the next thing I know my project is gone and the ability to create or manage projects is completely ...
Hi, I am currently experiencing an issue where verification emails aren't being received. Is anyone have the same issue? Thanks
Good morning, there was a demand here where I need to present in a field the time that a call took to be answered, is there any function or native field of the jira? do you have any guidance on how i...
Hi, Is it possible to customize the text on REQUEST button on portal
If I remove an Enhancement workflow to a scheme, will it remove all the tickets & SLAs associated with it? One user requested to update the Enhancement & Informational workflow but it is bein...