Who is our company admin for IOTWorld Labs? I suspect it is someone who left the company and is not cooperative. In that case, how can I reset the admin? Thank you.
Is it still possible to add watchers using a multi-user picker at issue creation screen? I followed these instructions: https://confluence.atlassian.com/jirakb/how-to-add-watchers-o...
Hi All, I am struggling with the use of custom fields in a newly created Service Management project. I have had success with calling information from our other SM Projects, but nothing s...
hello everybody, I am using Jira Service Management installed on a server. I need to send information to an external API when a ticket is closed. For doing that I need to use another API for getting...
Is there any experience here with SSO between shopware 5 and JSD? Within shopware 5, I would offer the customer the option to access the JSD via SSO in order to make individual requests there. He sh...
I have a custom field that the users used to be able to edit. It has user captured data in it. Sometime in the last month or two the field has become read only and I can't change it back. Plea...
Hello, I am evaluating cloud helpdesk options & came across your Jira helpdesk platform. is there someone in sales or support to speak with to schedule a demo of your cloud helpdesk offering? th...
If all work items are created in Jira by developers, can they then be linked to the Change Management component (i.e. new change request created automatically) of JSM once they reach this stage?
Is there a way to get a custom field (ex VIP User) to be checked based on a person's group membership? I have a group with 10 executives and I want a custom field to be checked automatically so...
Dear Sir/madam kindly require to you the attached file want to pull ouT to excel, now we can get the PDF , so pls help and advise
Dear Sir, One of the purchased INV posted (113-200324000103 dtd:17.3.20) after payment was made and settled in EFS ( 149 A 200524000027-3 dtd; 1.5.20) now the settled INV again in t...
How can we modify/customize the Bug page, please help. I want to remove Priority tab and labels
Hi, Hi could login onto our cloud product https://xaxistech.atlassian.net. Does anybody know here the cloud site admin for Xaxis Canada? Thanks. regards, Raul
I am unable to view customer profile or change customer name, this error appears wheni click on View Profile. I am the site admin.
I need to forward the attachments of the ticket by e-mail, is it possible to do this sending?