Hello, good morning atlassian community, right now I am facing an update of jira service management which is in version 3.16.0 and jira core in 7.13.0 and has the following plugins: -Adaptavist scr...
I'm trying to add a customized field into Create issue layout, but there is no Configure option in the upper right corner. There is just Show fields option. It's a Software project.
Special characters are coming in Summaryin Jira tickets
Hi all, I am experiencing difficulties with the setup for email handler. I want to create new issue with each message, regardless of having issue key present in email subject. I cannot find anythi...
We are trying to change the text (marked above) on the log-in screen of our JIRA server, i couldnt be able to find where exactly its situated to change this. i checked on our system configura...
Jira Service Desk Question 1.) Can I have customers use my service desk without an email address? Context: Many of my employees are warehouse workers and do not have a company email address, and th...
Hi, Instead of stars in csat, I prefer a customizable questionnaire. Is it possible? Thank you
Hello, I want the screens to be different for our Epic task type depending on which project it's in. Whats the best way to do that? Screen schemes?
Looking to see if how to allow users to add comments to articles within service desk portal. I see that if they get access via confluence, then they are able to do it, but we are not ready to ...
I'm currently using the Free plan but cannot edit the Customer Notifications. From which paid plan will I have the ability to edit my Customer Notifications?
Hello we have an issue with org admin we need to change org admin but the user that had that role is not at the company anymore, and we have activated his account in hope that it would be active in ...
Is there a way to customize the basic layout of the custom Insight fields? I know that I can select in the configuration the fields/attributes and the IQL for the custom field that I want displ...
Anyone have one that reports on volume by category
自动化自定义设置中配置执行网络勾子
When we have a P1 issue, the teams will link issues to this parent request. They are asking if it's possible to then cancel the SLA on those linked records and only use the P1 issue. Has anyon...