I am looking for free plug-in / service for employee assessment in Jira, please guide me.
Good Evening, I am looking for a burndown report for multiple projects or any other good way for velocity & capacity measurement.. we have a team that gets stories from multiple projects....
Hello, Can someone please give me some feedback on why my rule below is not working? I defined a new SLA called "time to reply before ticket closure" and set 72h for it. (Made it...
Hi , Im trying to connect whats-app-connector-for-jira but the connection page not loaded. some idea ?
When is the Knowledge Management for JSM is going to be introduced in Australia?
This app was in the market place but there is no documents for this. Is there any information for this product
Below these docs, we try to use Round-robin's assigned agent to work. https://confluence.atlassian.com/automation070/smart-assign-jira-issues-load-balancing-round-robin-and-more-1014664568.html &nb...
Hi There, I'm trying to find out if there is any method that I'm overlooking where I can quickly close solved tickets without having to meticulously click a series of required fields to then...
Hi all, Is there any way I can get Jira to ADD users to an active directory security group? Im trying to setup an approval workflow, so once access to X is approved, it will run a task/ scr...
Does anyone know how to change the default status options under service desk > requests > Filter? Currently the default option is 'Open Requests', but you are unable to view any closed requests
Fala pessoal, agradeço desde já o apoio. Existe alguma forma de notificar o usuário sobre o SLA de atendimento para a solicitação aberta? De forma automática, é claro.
How can we ensure that only the people allocated to a project are listed in the list of assignees and reporters to be selected in a request or raise a request on behalf of? Currently users s...
Below is a copy user view of a ticket following submittal from the portal. To the right, this is not an option to update the ticket once submitted. Can that option be added to a user view? &nb...
Can anyone reply in comment request in the portal( not Agent or Reporter). Have any tool or field to allow that?
We are not getting any JIRA notification on our outlook. This stopped about a day ago - we thought it was our Office services but that seems be working fine with all other emails. We do get new...