Como habilito a coluna para poder realizar uma pesquisa por Organização ?
...rom accessing your website. We like to have access to working with the DXC system. our user public domain is 115.164.209.183
Is the best way to accomplish this to do it via Field Configuration schemes?
We recently switched from gsuite to 365 and I have a few employees who are no longer receiving email notifications on tickets. Their account settings say google linked email. I am curious how to unli...
I am looking to get some automation set up that will take the reporter and add them to the customer list; then take the email of the reporter and update the customer field User's Email Address and se...
Hello, Is there any way to set up forms in Jira Service Management - Data Center? All i could find were plug ins to be acquired on the marketplace. Best regards, Mihai
I am trying to programmatically update a JSM issue. I can get all issues in the queue using the api. But our use case requires being able to update issues using the api. Is there a way to a...
Hello Team...is it possible setup different SLA per origination in the same project? For example Org1 has Critical (8 hours SLA), Major (24 hours SLA) and Low (72 hours Org2 has Critical (24 hours)...
Hi, I would like to implement automation based on custom field: Country. If the ticket is raised and requiered approval, Jira should atomaticlly send approval request to person, who is resposible fo...
I saw this Add Organization from Customer Settings of Admin. What is the purpose of this? What happens if I create a new organization? I have no idea where it goes after I created an organization. &...
Hello, one of our customers is currently having problems logging into our service portal. Nothing has changed in the service portal and nothing has changed on customer side. For the customer's coll...
Hi, Suggestions on to figure out is there a way for admin to send notification to all the users in SSO in jira. Thanks Baskar
I want to add the "watcher" on the page to show the names, but I‘m not able to find the field to add in the page. How can I add it, or which field should I add? Thanks.
I have created a portal with service request types. When the customer opens one of the service request forms on the portal and after filling in the required information submits it, can it be automati...
I created an automation where when a ticket closes, another is created. I want the newly created ticket to link back to the trigger issue but I'm getting this error.