Hi Team, All app disappeared from manage apps (e.g Elements Copy and Sync, Mobility for Jira, Multiple Filters Chart Gadget, SAML Single Sign on,) page upgrade to V8.20.11 except the fo...
In jira service management, when I import data from csv file, 50% of the data loss is happening any solution for this? But when I'm importing data from a csv file, I have the mapping option ...
I can't upload files to JIRA since when and I get the following message. File "xxxx" was not uploaded An internal error has occurred. Please contact your administrator. How can I s...
Hi Community. Our group is looking to establish reporting around Portal Adoption at our company. We are currently on Jira Service Management Cloud using JSM Portal Only Users for our customers...
Hey Community, we are using the Jira advance road map to create a plan for the team, can we add an approval level on the plan (e.g. X person creates a plan, and then it goes to the manager for...
Hi there, I have a 'Peer Review' step in a change management workflow, it is an approval step. My issue (and this happens a few times in the workflow) is that based on Change Risk there are differe...
The "Remove flag" button inside the issue do not exist - can only add flags via automation or via the Kanban (I use kanban project with my service issues for easier view)
For Example, I'm attaching an img; here, I want to connect the employee object schema and the hardware object schema. And one more thing here, I'm unable to see all these object schemas tougher as a ...
Hi there, Not sure if this is possible but would there be a way that if a "team" was selected as a custom field then a list of technicians is limited to who is in that team. I know it could be done...
I received a message that the Atlassian integration, along with Jira/Sheets, would stop working on November 15th. Is this information correct? I use this format a lot here in my company and would lik...
Has anyone created a post function code to create subtasks and have dependencies allocated ? IE: Subtask 1 Subtask 2 [Cannot start before subtask 1 is complete] etc. KR, Matt
Our company receives incidents reports for our customers from a 3rd party and we log these incidents in Jira referencing the associated customer (like a swivel chair process). The relevant customer i...
Has anyone had this issue with screens/fields where you make an udpate but it doesn't update in real time within the UI? This is causing issues such as the screenshot below. Any ideas?
Hi, We are looking to procure Jira for service management and have a following question on its capability: We are going to configure JIRA to auto create tickets if an email is being sent to a partic...
Olá Gostaria que não fosse aberturo chamados quando um e-mail for respondido colocando o nosso portal de Service Desk em cópia. Seria possível realizar esse tipo de conf...