We recently needed to reinstall Jira ServiceManagement We use the built-in OpenID SSO application to configure SSO for our instance However, after reinstalling, there is no option to use Op...
Is there really no way to change the Sender Name? We just have broad names for the project, like Facilities, Technology and People since the portal itself has company branding but then that means th...
hi I'm Rose
Hi, I'm currently processing issues in Jira and I'm working on a story specifically. This story contains mostly just (sub-)tasks and essentially no bugs, considering it is a new project. There is t...
I have add the priority field to my screen. It is visible as a P and only the icons are visible. is it possible to change the P in 'Priority" and the Icon in the priority level e.g. prio-1?
Hello everyone, I have a question regarding managing access rights in JSM regarding the Portal. Currently, I have built one project with 3 organisations within it. Each organi...
I understand it is a rewards program, however, what if a person gets 100 kudos is there a tangible price? Or is it only part of the gaming resources? Either way, count me in!
Hi, community! Several weeks ago, we shared that we were working on two new tables. We’re happy to announce that they're now available! Issue group mapping is now available in Atlass...
What are some unique ways you are allowing customers in JSM to reopen a ticket? We are building out from the ground up and we can use the traditional "reply with reopen" but we wanted to get unique s...
Supporting your clients or employees using JSM can be hectic, especially without proper tools. We're trying to change that through our Extension for JSM. Let us know what features are important fo...
Hello I removed an issue security scheme from a Jira Service desk changed the scheme to None and then deleted issue security scheme and now we cannot view the issue that were...
WE ARE ALL NERDS ! ! 🤓👏 Let's be honest... shall we? Deep down, we ARE nothing but a bunch of nerds. Whether we're geeking out about the upcoming launch of Mariokart LIVE or the latest episode of...
Okay, so I was giving a session for Teach For India (non-profit org) for underprivileged kids of 6-8 years and delivered a small presentation on Paris. For all these years I wanted to be part of it a...
Although I just wrote about the blessings of working remote, it definitely comes with its challenges. I'll be the first to admit that! I'm sure many of you are also experiencing some frustratio...
Well guys, it's a new year and (for me, at least) a new semester! As part of my MBA program, I'm taking a course on international business practices. It's so fascinating to me how cultural differe...