There is a need to see one queue from customers account. Possible? How?
Hi, I contact you as we are facing a problem with a single user (others are ok) Customers usually send an email to create the tickets in our JSM instance. The service project does not allow public...
I have a requirement to reference an object type based on the attribute populated. Here is the example. Obejct type 1 : Mobile Phone Attributes: Asset Name, SIM Number (Referenc...
What is the difference between the Insight App and Jira Assets? Is Assets a new name for the Insight app? I am a bit confused and am tasked with coming up with an integration between Jira...
I'm running into a problem where my issues get assigned, then re-assigned because of a check I have at the end of my automation that looks to see if the issue is un-assigned still. Its almost like th...
Hi, We are in Jira DC, We want to automate the system check , whenever upgrades are happen. Could atlassian suggest a tool that supports Jira. We are in Jira 8.20.11 System Check includes...
How we can add this
Currently thinking about how to handle the automation when creating new issue's in JSM. We receive somewhere between 500 and 750 new issues per day, mostly via email and about 10-20% via rest API. ...
hello, I need to add more decimals to my numeric field, example I have the value when I enter the value 100.123456, but in the view shows me 100.123, that is only allows me a maximum of 3 decimals an...
How I can change the date section view? I have two dates custom fields Planned Start Date: Planned End Date: it's showing 1 hour ago or 6 days instead of showing the exact date how I can ch...
I want to change this texte : Nous contacter à propos de
How can I create a filter for my two shift's team. I want to know if how many tickets logged for this time duration(7am-7pm) dayshift. and (7pm-7am) Nightshift. I have only JQL for the day. Here ...
I'm in the process of configuring a JSM project to act as an IT support ticketing system, and am looking to implement a simple system access request flow as part of this. I'm using the Service Reques...
Buenas tardes... Estoy diseñando un proyecto utilizando formularios y necesito que mediante una automatización quite el formulario ¿Es posible? Veo accione...
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