When I try to add a question in a space the following error message appear. Attempting to publish draft that does not exist with id: 3003005402 Does anyone knows what coudl be?
I got a report from a user from one of my projects that it takes 4-5 hours for tickets to populate in the queue from the time an email is sent and they populate. They said it populates in bulk. Does ...
Hey, When raising a ticket via the portal: does the reporter can add viewers in this stage? can I add the request participant field in the create screen? or- only after submitting he should enter...
I customized a view using a Tag to separate my items in quarters but there are some items that are on the bottom of the plan under ´´All Other Issues´´ even though they have the correct tags to be or...
We have Help Centre Portal in Jira Service Management, There We need to greyout same of the Default Values(Like While Requester submit a request They Will Select Certain Fields In there Some of the V...
My team would like to start using the Time Tracker available in Jira Service Management, natively. However, I don't see any way to run a report against the data being collected in each ticket for the...
I'm testing out Jira Service Management, and I'd like to know if it's possible to communicate with relevant parties within a specific service ticket. For example, if I'm the Assignee on an open ticke...
Hi, We have the issue that Jira does not show the "correct" reporter. Setting in Jira: Tickets are only created via mail Here's the scenario when it's all done via Outlook: Email comes in and ...
We are a pharmaceutical company having 350+ employees, and getting work done by internal departments takes time in generating requests and following them later. Is there any solution available in JI...
We have set up integration with Teams in the incident management of jira service management. I have now created an incident issue and completed the connection with teams in the "Microsoft Teams" ite...
Hi, How I can export a single project and its attachment from one server on Jira service management datacenter and export it to the other JSM. server: Linux Thanks. Regards,
So I've been looking at Insights Discovery for sometime now trying to find any type of simple step by step documentation on how to setup Insight Discovery on a server, how to install the agents on de...
Hello, I am trying to set up an account and I do not understand what I should put at ' Your site'? Any help is welcomed. Best, Mev
Eu tenho um status que se chama Reaberto, eu coloquei ele para mostrar ao cliente e ele conseguir reabrir o ticket. Porém eu queria um validador impossibilitasse o cliente de reabrir o ticket,...
Started testing new portal groups and am unable to find where these can be assigned to customers so that they only see the corresponding portal. I remember doing this before about a month ago for tes...