John Funk Community Champion

Whether it be an Epic and its children or a Task/Story and it's sub-tasks, we often have need to sum up the value of a number field to the parent. The question is, how do we iterate over all the children at one time, get the values and add them all up at the same time? The Answer The answer is an automation rule using the…

Well, it's Jira so of course, the answer is, It Depends! And to be honest, some of the explanation has to do with personality as much as functionality. Some people like definitive paths, others are more free form and like the flexibility. So, what are we really talking about here? We are talking about the movement of…

Atlassian makes it very easy to spin up a Free Jira Cloud account. In fact, you can be in business and using Jira in a matter of minutes. Or course, that assumes that you know what you are doing in Jira, or have some relevant experience. But if you don't, that's the best way to learn. Create a Free account, take some Free…

There are various reasons why we might need to change out schemes for a project. The following information applies to Jira Cloud Company-managed projects (CMP). The Scenarios Default Schemes Perhaps we are using a default scheme and need to have something more tailored for our project. These are probably the simplest…

Let’s get this out of the way first – you can’t create your own project template with out of the box Jira. Yes, there are several apps in the Atlassian Marketplace that you can use to create those if you like. Here is a link to the Marketplace: https://marketplace.atlassian.com/search?query=project%20templates A note to…

See the screenshot for the desired results. But basically, how to see count of issues where the issue was open (not in a Done status category or even just status != Done) on the first day of the week by Team (or just value of dropdown custom field). This could be done with eazyBI or some other app. So in the screenshot, it…

To me, Project Categories are unsung heroes in the Jira ecosphere. They seem to be very rarely used in instances that I have had access to - both now and in the past. I think that's probably due to few people drawing attention to them and how they can be used. The most obvious use case is for searching for certain types of…

The goal of any good team or worker is to move their work to completion. Sometimes that's through Sprints in the Scrum world, or maybe the Continuous Improvement/Continuous Delivery (CI/CD) of Kanban. Or maybe even good old-fashioned waterfall. Regardless, the goal is to get work done. And the goal any good task…

I am a visual learning and not very creative sometimes - more of an analytical mind. I would love to see some screenshots of some of your whiteboards (without disclosing sensitive data, of course!) to give me some good ideas of actual usage. Thank you in advance!

I need a solution where the document is stored in SharePoint but linked to a Jira issue. From within Jira, I want to be able to click on the link for the document and it open up in the desktop version of MS Word (not in the browser). Then when saved, it is stored again in SharePoint with the link in Jira. 

There seems to be a plethora of apps in the Atlassian Marketplace for connecting Jira to Development tools - GitHub, GitLab, Bitbucket, Jenkins, etc. Despite so many, there also seems to be just a handful of actual development tools being connected. That being the case, what are the challenges you have found in connecting…

Hello everyone! Has anyone done this before? Nice clean XML export from a Confluence Cloud site, and now the attempted import into a Confluence Data Center site, version 7.19.25. Receiving the error: com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Invalid byte 2 of 4-byte UTF-8…

I have done very little with Confluence as a whole. And even less, of course, with Whiteboards. Looking forward to learning lots in the group and trying out some things. Anybody have some good case studies/scenarios? 

Hi SK - Welcome to the Atlassian Community! You should contact the vendor Support directly for assistance.

There have been a lot of cosmetic changes across the Jira family of products lately. And I don't really see where this need or ask is coming from. Maybe it's a response from the Monday.com and Asana crowd that Jira's interface is outdated. But I think that overall, the people who use Jira are happy with the interface. What…

In view of Atlassian Team '24 coming up next week, let's say you end up in the elevator at the Venetian with either Atlassian co-founder, Mike Cannon-Brookes or Scott Farquhar. Or maybe both! After some chitchat, you have time for one question. What's it going to be? Now's your big chance - what would you really like to…

Okay this will be different, and I hope fun! Do you have a plant in your home that you have named? If so what is the name - and a bonus if you want to tell why. Maybe it's a velvety type plant and you call it Harry. Or maybe its what is popularly called Mother-in-Law Tongue plant (known for it's sharp, spiked tip) and you…

Hello and Welcome to the New to Jira Work Management group! Please make yourself at home and tell us a little about yourself. * How long have you been using Jira products? * What influenced you to try Jira Work Management? * What do you find most intriguing about JWM? * How do you use Jira in your work, office, enterprise,…

Hi Oussema, There is no limit that I am aware of on how many projects you can create. It is certainly more than 20!! The Assignee field throughout the entire Jira family only allows one person. This is the person responsible for seeing that the work gets done. You can create a custom field that allows multiple people to be…

A guy on our team has created an extension for Chrome and Firefox that lets you control the width of the card being displayed on the board. There is also a Standup mode to cut out the menu links and clutter to better run Standup meetings. Firefox: https://addons.mozilla.org/en-US/firefox/addon/better-jira/ Chrome:…

Yep, it's Monday!! Hoping your week is off to a good start. So to help with that, let us know the most exotic animal you have ever ridden (or attempted to ride!). And if you haven't achieved that yet, then which animal would you like to give a try? Mine is probably an elephant, though I don't have a photo of it handy. It…

I am able to pull back the summary for the first issue in a list of issues using lookupissues. but I have a custom date field that it does not return the value for the same issue that I’m able to get the summary value for. Any ideas? Is this Something that they center can’t do yet? 

We use a varied of custom fields with drop down values. If a user creates a filter using the custom field and then one of the values in the custom drop down gets renamed, then the filter will be Invalid. How can I find 1) All of the current Invalid filters across the organization 2) Filters that use a particular custom…

The latest Atlassian Work Check Podcast is out and it's another great one -Does your team need a regular No Meeting Day? Give a listen and weigh in with your own comments below. And as usual, lots of good arguments on both sides. I won't spoil who won the debate before you listen, but here's my take on the question.…

I like to use Jira Work Management projects for the intake process of new tickets from other teams internally. This is done for a couple of reasons. 1. Building and sharing forms in JWM is very simple and easy. You can add custom fields and capture most of the data that you need. 2. It is much less expensive than adding…

Okay, let’s face it, we have all spent way too much time on YouTube (TikTok more recently for some) at some point- mezmorized by an inane group of videos on various subjects. So what’s your current guilty pleasure on YouTube? Mine is #khabaylame - the guy who shows a simple solution to otherwise over engineered ideas.…

Hey everyone - I would appreciate any help you can give. I want to populate the Approvers field with the value of a user from a selected Project Role in Jira (JSM) Cloud. However, the person in the project role will not be an Agent. If they were an Agent, I could first assign the issue to the project role and then copy the…