John Funk

Hi Jessica - Welcome to the Atlassian Community! One way would be to convert the Excel file to a CSV and then import it into Jira, where it would create the work items automatically for you from the import.

in How are you simplifying project intake into Jira? Comment by John Funk October 29

Hi Endri - Welcome to the Atlassian Community! Actually, your best bet is use Ask Rovo and see if it provides what you need. Another approach it to create a new filter with: "Field Name" is not empty Then with the list of the results but them in order by createddate (or created). That will give you an idea of when the last…

in How do you check what's using a custom field before you delete it? Comment by John Funk October 29

Hi Leo, No, because the Atlassian Cloud suite backend does not use PHP.

in PHP Vulnerability Comment by John Funk October 29

Well done, everyone! Thanks for your help in the Community!

in High Fives for our community forums stars! 🏆 Comment by John Funk October 29

Hi deseymour, Take a look at this article and see if it helps you. https://community.atlassian.com/forums/discussion/2882712/how-can-i-sum-up-multiple-issues-into-a-parent-number-field/p1

in Why does this automation to add up story points not work? Comment by John Funk October 29

Hi @deseymour Try adding a Re-fetch action right after the trigger (leave the Condition the trigger just for run). Then put a log right after that to get the value to make sure it has it.

in Why does this automation to add up story points not work? Comment by John Funk October 29

Hi Subra - Make sure you are using the most up-to-date version of the connector.

in Query on JWT token when using GitHub for Jira connect app Comment by John Funk October 29

Hi Sasha - Welcome to the Atlassian Community! You can certainly do that. We can help with specific examples.

in How to auto-schedule based on duration and dependencies Comment by John Funk October 29

Hi David - Welcome to the Atlassian Community! Also, just checking to see if this is still outstanding and in need of an answer.

in Custom from address on update notification emails Comment by John Funk October 29

Hi Matthew - did you get this solved?

in Support for myTeam() in JQL Comment by John Funk September 22

Link from Standing Ovation Do the challenge is not working - the link gives a Page not found error.

in 🐞 Found a Forums bug? Let us know! Comment by John Funk September 22

Awesome! So happy to see this!

in 👋🏻 Welcome to your new home on the Atlassian Community Forums Comment by John Funk September 22

Hi Okan - I am setting Marc's answer to Accepted. Please let us know if you still have questions.

in Clarification on Microsoft Intune MAM integration for Jira & Confluence mobile apps Comment by John Funk September 10

You are very welcome - and best of luck!

in What executive level reporting is possible with jira and/or Rovo? Comment by John Funk September 10

Hi Eric, It really starts with adequately defining what you want to see upfront with as much details as possible. I run into a lot of execs who just want something and want me to tell them what they need based on what's in the system. That's the cart before the horse. Really define what would be helpful to know to help you…

in What executive level reporting is possible with jira and/or Rovo? Comment by John Funk September 9

Hi Prasana - I am marking Trudy's answer as Accepted. Please let us know if you still have questions.

in Concatination of string and number to form a label Comment by John Funk September 9

@Aldo Haro - Any update?

in Update phone number for my profile in JSM Comment by John Funk September 8

@Jovânio Junior - That answer was already posted a day prior.

in Update phone number for my profile in JSM Comment by John Funk September 8

Hi Akshad, Take a look at this documentation for the Jira Markup language - it don't not use straight HTML. https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all&permissionViolation=true&page_caps=&user_role=USER

in Jira Import – HTML Formatting in Description Field Comment by John Funk September 8

Hi @이태겸 - Marking this as Accepted since it appears this has been accomplished.

in Need help restoring Jira Cloud site after ticket CA-3952464 was archived Comment by John Funk September 8

Hi Chris, You can do that with issue level security where you create separate levels that are available to different groups of people. Then the level is applied to each work item so that only the appropriate people can see the work item.…

in Is it possible to give an external user the ability to manage ONLY SPECIFIC tickets in our JIRA? Comment by John Funk September 8

It that's the case I would create an Organization and add all of those users to the Org instead of a Group.

in How are you keeping JSM Request Participants in sync with Jira groups? Comment by John Funk September 4

Hi Sveinung - Welcome to the Atlassian Community! Guard and Work Item Security are different things. Work Item Security comes built into your Jira license and works to restrict access to work items based on parameters you set. Guard connects to identify providers to do things like SSO and authentication assistance. When…

in What happens to unclassified work items when you set a default classification level in a Jira space? Comment by John Funk September 4

Hi @System Admin - Welcome to the Atlassian Community! I am marking Shalini's answer as Accepted. Please let us know if you still have questions.

in Jira Access Issue - Database Maintenance Error (Active Sprint in Progress) Comment by John Funk September 3

Hi Aldo - Welcome to the Atlassian Community! On the left menu, click on the 3 dots menu beside the Operations menu option and choose General configuration. Then click on Role assignment on the left. Search for you name and click on it. Then you can update your information there.

in Update phone number for my profile in JSM Comment by John Funk September 3

Hi Nil, Probably all depends on your use case and why you are adding them in the Request Participants fields. I tend to not use groups for that field, but just individuals. And only when necessary.

in How are you keeping JSM Request Participants in sync with Jira groups? Comment by John Funk September 2

Hi Marcelo, If you are using a Team-managed or Business space, here is an article that can help guide you for creating a second board. https://community.atlassian.com/t5/Jira-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018

in Two boards in the same workspace Comment by John Funk September 2

Hi Ian - Welcome to the Atlassian Community! I am marking Arek's answer as Accepted. Please let us know if you still have questions.

in It says that I can login with a passkey, can I do that using Windows Hello fingerprint? Comment by John Funk September 2

In your question you say, "But the installation does not work because they are not an owner." So that implies to me that if the GitHub owner is available then you would be able to complete the process. The users do not have to be sitting in the same room together. You should be able to coordinate a Zoom call where everyone…

in Issue connecting Jira with GitHub Comment by John Funk August 31

Hi Bruno - Welcome to the Atlassian Community! I am marking Mikael's answer as Accepted. Please let us know if you still have questions.

in Integratio Day.io x JIRA Comment by John Funk August 31

John Funk Community Champion

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