Said Bennaceur Community Champion

Discussions

    • Looking to Learn From Real-World ITSM Implementations on Atlassian

      Hi everyone 👋 I’ve been spending more time learning about IT Service Management with Atlassian, and I’m particularly interested in understanding how teams move beyond the basic “service desk + tickets” setup toward a more mature and connected ITSM practice. There is a lot of great documentation available, but I’m…

    • Enjoying making videos about Forge and Atlassian news, looking for ideas and advice

      Hello everyone, I've discovered that I really enjoy recording videos, talking about Forge, sharing Atlassian news, and covering interesting things happening in the ecosystem. I've been posting them on LinkedIn, and it's become a genuinely fun part of my journey that I'd love to grow. So I have a few questions for the…

    • Question about the 5 free Atlassian credentials

      Hi everyone! 👋 I completed the 5 free Atlassian credentials, and I can see all five listed on my Atlassian profile. However, when I check the Atlassian Certification Portal, I can only see two of them. Does this mean the other three have expired, or is there a difference between the credentials displayed on my Atlassian…

    • Learning Agile as a student and intern: what I love so far, and what I'd love to learn from you

      Hello everyone, I'm still early in my journey, a student and an intern , and I wanted to share my honest experience with Agile as a newcomer, and hopefully learn from the experienced people in this group. At work, we use Agile every day to organize our tasks, and I have to say, it has genuinely changed how I see work.…

    • Hello from Tunisia! A student and intern excited to learn Agile

      Hello everyone! 👋 I'm Said Ben Naceur, joining from Tunisia. I'm a third-year Computer Systems Engineering student and an intern at ONETEEM, an Atlassian Marketplace Partner. Happy to be part of this group and to learn from so many experienced people here! At ONETEEM, we use Agile every day to organize our tasks, and as…

    • Working toward becoming an Atlassian Champion but I'm 20, is there any way, or do I have to wait?

      Hello everyone, I've been working hard lately toward becoming an Atlassian Champion, and honestly, I've been really happy and proud of this journey. But I just discovered something that caught me off guard: you need to be 21 or older to become a Champion, and I'm still 20 (I turned 20 this past March). I'll admit it made…

    • New to the community: what's the best way to become an Atlassian Champion?

      Hello everyone, I'm fairly new here and would love some guidance from people who've walked this path. One of my teammates recently became an Atlassian Champion, and honestly, it really motivated me. Seeing their journey made me want to be the next one, and I'm eager to start on the right foot. So I'd love to hear from two…

    • How should support and customer treatment really work? Advice from experienced members and customer

      Hello everyone, I'm new to this field and currently starting out as an intern, and I'd love to learn from the experience of this community. My question has two sides: For those of you who provide support or manage customer relationships using Atlassian tools like Jira Service Management: what does good customer treatment…

    • New to Forge development, looking for beginner-friendly app ideas to build and learn from

      Hi everyone, I'm fairly new to building Forge apps and I've already built a few small ones to learn, like a kudos wall and a help board for sharing blockers. Now I'm looking for my next project. I'd love your suggestions for app ideas that are: Beginner to intermediate friendly, so I can actually finish them Genuinely…

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