Discussions
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🚀 Why Is Jira Becoming a Key Part of How Modern Enterprises Work?
Have you ever wondered why so many organizations rely on Jira to manage their work? Let's understand it through the 3 W's of Jira. 🔹 1. WHAT is Jira? Jira is a work management and project tracking platform by Atlassian. It helps teams plan, track, manage, and deliver work through structured workflows. From Agile software…
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Jira Cloud: How to Hide the “Recent work” Section in User Hover Cards?
Hi Atlassian Community, I’m looking for guidance on customizing user profile hover cards in Jira Cloud. When we hover over a user's name in Jira, a profile pop-up appears showing details such as their name, email address, and a Recent work section displaying recently updated or viewed issues. Our requirement is to hide…
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Unable to Access Jira Due to Missing Atlassian Email Verification Email
Hello Atlassian Community, I'm an existing Jira user, but I'm currently unable to access Jira because I'm being prompted to re-verify my account when logging in with my Microsoft account. When I try to complete the verification, I don't receive the verification email, even after clicking Resend verification link. This is…
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Remix or Treat: One Visual Roadmap for the Entire Jira Cloud Migration Lifecycle✨
Hey Atlassian Community! 👋 Jira Cloud migration is more than just moving data; it’s about planning, testing, and ensuring a smooth transition. I used Remix with Rovo to turn my Jira Cloud Migration Handbook in Confluence into a visual roadmap that makes the entire journey easier to understand. 🚀 🖼️ From a Detailed Handbook…
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Best Approach to Split and Copy Jira Cloud Issues into Three Projects While Preserving Data
Hi Community, We have a Jira Cloud project containing approximately 3,000 issues, including system fields, custom fields, assignees, reporters, attachments, comments, issue links, and parent-child relationships. Our requirement is to copy these issues into three separate Jira Cloud projects, with approximately 1,000 issues…
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Jira Import – HTML Formatting in Description Field
Hi Atlassian Community, I am currently working on a Jira migration and need to import issues from an Excel/CSV file into Jira. The Description field in the source data contains content in HTML format. During the import, Jira is treating the HTML tags as plain text instead of rendering/converting the content into the…
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Freshrelease (Freshworks) to Jira Migration (~80,000 Issues) – Looking for Best Practices & Recommen
Hi Atlassian Community, We are currently working on an urgent client requirement to migrate approximately 80,000 issues from Freshrelease (Freshworks Agile Project Management & Bug Tracking) to Jira Cloud. Freshrelease reference: https://www.freshworks.com/apps/freshrelease_for_freshdesk/ The client would like to preserve…
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Can ScriptRunner Behaviours control field visibility (show/hide) on Jira Service Management portal?
Hi everyone, I am working on a Jira Service Management (Data Center) project and trying to implement dynamic field behavior on the customer portal (Help Center). 🔹 Requirement: I have three fields: Service Type (Assets field) Service (Assets field) Sub-Service (Assets field) I want to achieve the following behavior on the…
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How to automatically roll up Jira issue progress to Atlassian Goals (multi-level hierarchy)?
Title: How to automatically roll up Jira issue progress to Atlassian Goals (multi-level hierarchy)? Description: Hi everyone, I am working with Atlassian Goals and trying to implement a hierarchical goal structure with Jira integration. My structure looks like this: * Main Goal * Sub-goal A * Sub-goal B * B1 * B2 * B3 *…