Hello Atlassian Community,
I'm an existing Jira user, but I'm currently unable to access Jira because I'm being prompted to re-verify my account when logging in with my Microsoft account.
When I try to complete the verification, I don't receive the verification email, even after clicking Resend verification link. This is preventing me from logging in and affecting my day-to-day work.
Could someone please help me understand why re-verification is required for an existing account and how I can resolve the missing verification email issue?
Any guidance on restoring access would be greatly appreciated.
Thank you!