MidnightExe Specialist

Hi Community, We're facing a issue in our Jira Service Management Data Center project where customers added as "Request Participants" cannot view the tickets they are added to. I've already checked the most common causes but seem to be missing something. The Scenario: * An colleague adds an existing customer as a Request…

Hi everyone, I have a question regarding workflow customization in Jira. In one of our workflows, we use statuses like Realization, Analysis, etc. I would like to translate these into German, for example, Umsetzung and Analyse. Is it possible to translate statuses specific to a single workflow or project without impacting…

Hey everyone, Has anyone encountered an "Unknown macro: {profile}" error after disabling the Linchpin User Profile app? We recently deactivated the Linchpin User Profile app within our Confluence instance, and we're now seeing this error. We wouldn't expect disabling the app to cause this specific macro error. Any insights…

Hi everyone, I’m having trouble displaying Jira issues on a Confluence page using the Jira Issue Macro. Instead of the table, I see the warning: "Jira project doesn't exist or you don't have permission to view it." The weird thing is from my colleagues perspective this is how the page looks like. (same page)

Hello everyone, A question for fellow Jira Data Center operators. We are a bit at a loss regarding the Security Bulletin from October 21, 2025. Our situation: We are running Jira Data Center 10.7.4. According to the bulletin, this version is "Affected". However, when we look at the "Fixed Versions", Atlassian lists no…

Hi Community, We are currently evaluating the "Table Filter, Charts & Spreadsheets" app (by Stiltsoft) for our Confluence Data Center instance. The quesiton would be: "Why should we use this app when we already have a full M365 license, and Excel can create all the pivot tables and charts we need?" I am now looking for…

Hi Community, We are currently exploring the best ways to integrate Outlook (M365) with our Jira Data Center instance. I'm looking for some best practices and real-world examples from other companies. Our main questions are: * Quick Linking: What are the fastest and simplest methods for a user to link an Outlook email to a…

Hei Community, is there a way to turn off the 'Authenticate' Button? These are Links from Confluence in our Jira and our colleagues always have to login to see the informations. Or here for example in Confluence. Seems like an Authentification problem between Jira and Confluence? Application Links are both ways in Status…

Hello Community, I'm currently working on an automation rule in our Jira Service Management (Data Center) instance and would appreciate your expertise. The specific requirements for the automation are: * If an issue is created * And the issue has a specific label, e.g., TODO * Action: For every single member of a defined…

Hi everyone, We're currently using the Kantega SSO app for Jira, but we're only using the basic SSO functionality and syncing with our Active Directory. Since Jira now has built-in SSO capabilities, we're wondering if it's still necessary to keep using Kantega SSO or if we can switch to the built-in solution. current Jira…

Hi Community, I'm facing a very strange issue with a Pie Chart gadget that behaves differently on our production and test servers, despite what appears to be an identical configuration. I'm hoping someone might have an idea what the hidden difference could be. - The Goal: We want to create a Pie Chart based on a saved JQL…

Hello Community, In my Jira board, I have various statuses such as Refinement, Analysis, and Planning. The corresponding German translations, like Verfeinerung, Analyse, and Planung, are already configured in the status translations. However, these statuses are still displayed in English and not translated into German.…

Hi Community, I have two main questions: * What is the recommended way to connect these two systems? * From a Bitbucket admin's perspective, what are the specific steps I need to take to enable this? I assume I need to create some sort of access token or application link, but I would appreciate a high-level overview of the…

Hi everyone, I noticed that the "Jira Administration for Data Center" and "Managing Jira Projects for Data Center" certifications are scheduled to be retired on September 11, 2025. I’m currently considering taking one or both of them, but I’m unsure whether it still makes sense at this point. Does anyone know: If it’s…

Hi everyone, After a recent Jira upgrade on prem, we noticed that many of the previously available gadgets are no longer showing up when customizing dashboards. Even when I click on “Load all gadgets”, nothing new appears, the list remains limited to only a few standard gadgets. Any help or hints would be much appreciated.…

Hi everyone, we recently performed a Jira Software (Data Center) upgrade and are currently facing a critical issue: Email notifications are no longer working in Software Projects, while Jira Service Management (JSM) notifications are unaffected (but use a different mail channel). * Environment: * Jira Software (Data…

Hi Community, I've set up an automation rule in one of our Jira projects with the following logic: * When an issue transitions to one of these statuses: Deployed Test, Ready for Prod, or Deployed (Prod) * AND the Component field contains a specific value * THEN the issue should automatically be assigned to a specific user…

Hi everyone, I’m currently working on a Jira configuration and need some advice regarding the Resolution field. Our business team has requested that this field should not be mandatory, but still editable, and it should be automatically set to "Done" when the issue status is transitioned to either "Done" or "Obsolete". I’ve…

Hei community, As you can see my fields in my workflow and the fields in the ticket are not matching. How is this possible? And why is there a field named "Finished (LC)" I did not add that to my workflow. There is one thing I discovered in this issue: From "Finished (LC)" there is a transition to "Developed" field. From…

Hello Community, anyone knows why this is happening? Last week it was working fine and we had no tickets comming in.

Hi Atlassian Community, I am an external support user with super admin rights in the Confluence Administrators group. I need to remove myself from a specific space that contains sensitive data, so I no longer have access to it. However, when I try to remove my own permissions from the space, they automatically get restored…

Hello Atlassian Community, I was wondering if anyone could help me optimize my Cache Statistics. These are my current stats. Is there anything here that is critical? Should I increase or decrease anything? And yes, I have read the following article, but I’d like to get a second opinion from the community:…

Hello Community, I'm currently working with Jira (Data Center), and I've noticed that fields like Affects Version, Fix Version, Components, and Labels display the default placeholder text: "Start typing to get a list of possible matches or press down to select." I'd like to either change this text to something more custom…

Hei Community, I recently made some name changes in an Atlassian plan, and I can see these updates just fine. However, my colleague cannot see the same changes. We both have the same access to the plan and the same permissions. He already cleared his browser cookies, switched to a different browser, and double-checked the…

Hi everyone, I’m looking to create an automation in Jira that automatically updates labels based on the value of the Capability field. Here’s the goal: * Check if a label matching the pattern "|Capability" already exists. If it does, remove it. * Add a new label reflecting the value of the Capability field. * It's also…

Hello community, In my topic, I want to configure the system so that it’s not possible to set an open task to the status "Done" or "Canceled" if there are still open subtasks. I know that under the "Triggers" section, you can set the transition to "All subtasks must be done," but here’s the actual problem: I don’t want the…

Hei Community, I have a text field in Jira that contains references to users (usernames). This field is used in an input form (single line) and needs to be transformed into a user field (User Picker). The challenge is ensuring that all current entries are correctly mapped to existing Jira users without losing any data…