Dr Valeri Colon (Connect Centric) Community Champion

This one started with a very relatable moment from @Darryl Lee : Rovo gave me invalid JQL… and the JQL Assistant said it was wrong too. Oof. We’ve all been there. What happened here? Darryl asked Rovo to: Analyze ticket history Split results into “Done” vs “Rejected” Generate JQL to support it Rovo responded with……

This thread started by @Fabio Genovese _ArtigianoDelSoftware_ had everything: terminology confusion, rollout surprises, and a little “Madonna Santa” moment 🇮🇹 Let’s break it down. The question “If I activate a Rovo agent in the Help Center, can customers choose which agent to use?” Short answer: No. Customers can’t choose…

This one from @Yong Yang starts simple… “My agent returns <br> for line breaks, but when I push it to Confluence, they disappear.” …and quickly turns into: formatting issues REST API errors giant payload headaches Let’s break it down. The root issue: Confluence ≠ HTML renderer Even if your agent returns: Line 1<br> Line…

Let’s be honest. Most teams use a dozen tools that barely acknowledge each other’s existence.Sales in one. Support in another. Projects somewhere else. Knowledge… everywhere. Then we expect AI to figure it all out. That’s the gap—and more importantly for Marketplace partners, that’s the opportunity. This is exactly where…

Another great question from the Champions Slack—this one is from @Ciara Twomey Nielsen goes straight to security and trust: “If a file contains hidden malicious instructions, could Rovo be tricked into ignoring its safety rules?” Short answer: No—but let’s unpack why. First, clarify the model vs. the interface Rovo is not…

Let’s kick it off with a great one from @Yong Yang: “If we have two Confluence pages with the same knowledge from different years, how does Rovo decide what’s the latest?” Short answer: It doesn’t “pick the newest” automatically. Rovo isn’t scanning your space and saying, “Ah yes, 2024 beats 2022.” Instead, it uses a…

A great question came up in Champions Slack from @Darryl Lee: If an agent has the “Comment on work item” skill, why doesn’t it actually post the comment? It looks like a bug—but it usually isn’t. The Short Answer Write actions depend on how the agent is triggered. Rovo Chat → often behaves as read-only Scenarios,…

Thank you to everyone helping users navigate a platform that’s evolving quickly with frequent new capabilities. The community continues to play a key role in adding clarity and real-world context. 🌟 Top Contributors - Last ~30 Observed Trends since Leaderboard is no longer visible on Q&A forum 🥇 @Rebekka Heilmann _viadee_—…

One of the best parts of the Champions Slack is the level of questions that get asked—the kind that don’t always make it to the public forum but should, because they help everyone. So I’m starting a new series to bring those conversations forward. Let’s start with a great one from @Fazila Ashraf Hi all, I’ve been diving…

AI Generated Image If you’ve spent any time using Rovo, you’ve probably had a moment where you thought: “Why isn’t this working?”“Is this a bug?”“Did I do something wrong?” You’re not alone. Rovo is evolving quickly. New features ship regularly, connectors expand, permissions models mature, and capabilities change. Because…

A huge thank-you to everyone who continues to show up in the Rovo Q&A and help others navigate a fast-moving, still-maturing AI product. Your experimentation, pattern-spotting, and honest explanations are shaping how the community learns and adopts Rovo. 🌟 Top Contributors — (Last 30 Days) 🥇 @Rebekka Heilmann _viadee_ —…

Huge thanks to everyone helping keep the Rovo Community Q&A active and growing — your contributions are making a real difference. Responding to Rovo questions isn’t easy — new product + evolving AI = constantly moving target! Your thoughtful replies, experiments, and shared discoveries are building confidence for new users…

From automating ticket readiness checks to understanding usage credits, we’ve captured the most frequently asked questions from this month’s sessions. 🎥 Watch session replay 📚 Explore more use cases Can Rovo track sprint scope changes and show velocity impact? Answer: Yes. You can create a Rovo Agent that compares sprint…

A standout moment for me at Team25 was hearing an attendee recount her experience receiving a tarot card reading at the Work Life booth. She picked a single card—Promotion.Her eyes were glossy as she explained how that one card gave her clarity she didn’t expect at a tech conference. I was so moved, I thought: What if more…

Adopting Rovo solo? You may get started—but staying consistent is tough. With a community-led class you get shared strategies, faster confidence, real-time Q&A, and peer support. * Recordings from June 11, June 12 * Join our demo site to access the Rovo Toolkit Based on your questions, during our June 25th, Rovo Studio:…

During a recent Rovo AI Adoption class, someone asked, “How do I help my team see that AI is useful—not just another trend?” I smiled. I’ve been there. It wasn’t a fancy presentation or a long document that changed minds. It was a teammate saying, “This saved me 2 hours today.” That’s why I’m so excited to welcome @Sven…

The right template can turn chaos into clarity. Event planning and fundraising for non-profits often feel like juggling a dozen priorities with limited resources. During a recent fundraiser for a local charity, the team was overwhelmed—tracking sponsorships, volunteer shifts, and event logistics was scattered across…

From how to create page templates with agents to whether LLMs train on your data (spoiler: they don’t). We’ve captured your top questions this month's Rovo Studio: Smart Agents for Confluence (watch video) 💬 Want more? * Rovo in Action — Automating Work You Didn’t Know You Could | (AEST) July 9 * Rovo in Action —…

You brought the energy and the questions — from how Rovo handles blocked users to Data Center integration and agent behavior quirks. We've rounded up your top Qs (and real answers!) from the class. below to help you keep the momentum going. 💬 Want more? Head over to the discussion board to check out the April's…

Team check-ins don’t have to feel stale or surface-level. With the right tools, you can spark real insight—even with a little intuition and fun. But… isn’t tarot too fluffy for business?Some might say this feels too “soft” or too informal. Others might worry it distracts from metrics and goals. At Team25, the Work Life…

AI adoption is everywhere — but how we roll it out makes all the difference. Let’s talk: Product-Focused Enablement vs. Person-Focused Enablement. Product-Focused Enablement• Feature First: Starts with what the AI can do — dashboards, prompts, APIs.• Top-Down Rollout: Driven by leadership mandates and training materials.•…

Popular Belief: AI tools like Rovo are only useful once your team is fully trained and “ready” to use them. But waiting until you think your team is fully prepared can actually hold you back from realizing AI’s value. Real progress rarely comes from perfect preparation—it comes from early exploration. Tools like Rovo are…

Ready to level up your Confluence Whiteboard game? While the built-in templates are impressive, sometimes you need a little extra spark. At last week’s Team ’25, I hosted a Braindate where we swapped ideas on custom whiteboard templates—and explored how to use Atlassian Intelligence to turn team collaboration into real…