Dr Valeri Colon (Connect Centric) Community Champion

If you didn't see this live, its definitely worth watching the recording. One of the better virtual events I've seen from Atlassian.

😂😂😂 For those who don't know @Darryl Lee the energy that he embodies in person comes through in his writing... "OH! I forgot! My clickbait". I'm not sure if Atlassian would have to rearchitect how Connectors work but even if they do this is a pretty significant hurtle that would warrant it.

@Fraser Shepherd when I say “treat external content as untrusted,” I'm describing a security practice, not a Rovo admin setting. Organizations already do this with external attachments in other contexts. Email gateways, endpoint protection, malware scanners, sandboxing, DLP, file restrictions, etc. can inspect or restrict…

P.S. Atlassian has publicly acknowledged prompt injection and data-exfiltration as AI security risks, and its security guidance includes controls for mitigating them. So they recognize the risk category.

@Rob Hean love a good Q&A

Awesome! Keep us updated, if you would.

Cause for a little moment of celebration on a Monday :)

@Jens Schumacher - Released_so thanks for these insights. I don't think the average customer fully understands the 'Runs on Atlassian' badge, I certainly didn't before starting the assessment-- so your explanation using your apps as an example is perfect. @Raziman Dom - Ricksoft and @Huwen Arnone _Deiser_Devoteam_ thanks…

Side note: You want to Refuse or Warn on all the good questions. You're going to stop all the execs from asking 'Who can we layoff without crippling our business so we can spend more on AI subscriptions" 

@Hitendra Verma welcome to the community. A Premium trial should be eligible for Rovo—you don’t need to purchase Premium first. Rovo is available with Standard, Premium, and Enterprise Cloud plans, including trials. Since Rovo access is already enabled and nothing is blocklisted, ask your Org Admin to confirm the…

@Jeremy Scheffel welcome to the community. Atlassian doesn’t publish a standard approval timeline or roadmap for when a specific new model will reach Rovo Dev. Rovo Dev Standard uses a curated multi-model lineup, with Auto selection plus manual choices through /models, and Atlassian has sometimes added frontier models as…

@Dannie Tjahjono welcome to the community. Since Rovo was previously working and both Chat and Agents disappeared, I’d have your Org Admin check admin.atlassian.com → Rovo → Rovo access first. Rovo access can be disabled at the app level, and some Enterprise organizations also have newer app/group access controls. I…

@Sebastien Richer welcome to the community. I’d simplify before adding more rules. Atlassian recommends focused agents because long multi-step instructions can become inconsistent. Remove the repeated “run everything again” steps and separate discovery/defect creation if needed. For the comment issue, don’t rely on the…

@Akshat Redhu welcome to the community. The top-level “Failed to connect” message isn’t enough to identify the cause. Run acli rovodev log and check the underlying request error. On corporate networks, Atlassian has a known Rovo Dev CLI issue where proxy settings may be ignored, causing API connection failures. If the log…

@Anna Ziętek welcome to the community. Your testing strongly suggests this isn’t an attachment-upload problem. ROVO-388 currently documents a limitation with Rovo reading images embedded in Confluence content, which matches what you’re seeing: the agent recognizes the image reference but can’t retrieve the image itself.…

@Zishan since the same codebase works for some users, I’d compare user-level Rovo Dev access first. Confirm affected users have Rovo Dev access, available credits, the same Atlassian VS Code extension version, and have authenticated using a correctly scoped Rovo Dev API token. I couldn’t find Atlassian documentation…

@Avinoam Weitman great find! You’re correct—scheduled tasks created through Rovo Chat can be found and managed under Rovo Studio → Automation. From there, you can view, edit, disable, or delete the automations. The confusing part is that Rovo Chat may say it can’t manage these schedules without pointing you to Studio, even…

@Didier Loiseau welcome to the community. The console error is useful evidence: the banner is trying to persist its dismissed state in localStorage, and Firefox is rejecting that write. Since Chrome persists it correctly, this looks like a browser/storage compatibility issue in the Timesheet app rather than a Rovo setting.…

@oraldo_simon welcome to the community. PR reviews use the PR author’s Rovo Dev credits from the Jira site connected to the Bitbucket workspace. If usage shows 0/10,000 but the PR says “Out of credits,” have your admin verify that Rovo Dev Code Review is enabled and that the workspace is linked to the Jira site where you…

@Sean Soeun welcome to the community. Since the correct work item is already shown in Context, this doesn’t appear to be a missing-context setup issue. Another user has reported the same behavior, including Rovo referencing unrelated work items despite the correct Jira context being attached. I’d add the work item key…

@Narmatha A welcome to the community. I’d treat this as a retrieval/knowledge-quality issue rather than assume a specific Rovo ranking behavior. Narrow the agent to the exact Jira projects/Confluence spaces it should use, require exact matching on the Tidal job/component name, and instruct it to return “Not found” rather…

@DIGITAL NEXUS C_A_ welcome to the community. Rovo credit limits aren't currently being enforced, so unused credits are unlikely to explain this. Large dashboard/report requests can still hit processing, retrieval, or timeout limits. Since this worked previously, I'd test a smaller date range or fewer cases. If that…

@Vladyslav Berezhetskyi welcome to the community. The GitHub MCP connection is separate from the GitHub for Atlassian app. For external MCP servers, Atlassian currently uses OAuth 2.1 user authentication; I don’t see a documented shared service-principal/admin login that removes per-user auth. Your org admin can approve…

@AGASTYA SHARMA its nice to virtually meet you. I'm a group leader in this forum and noticed you have groups of questions. While we're here for you, I'd also like to encourage you to check out the learning available on Atlassian Learning https://community.atlassian.com/learning/catalog?product=Rovo or get involved in one…

For external MCP servers added to Rovo, Atlassian currently requires those servers to be publicly accessible over HTTPS, use Streamable HTTP, OAuth 2.1/PKCE, and support DCR.

One current nuance: Atlassian has now moved Rovo Chat itself to its newer Long Horizon reasoning architecture, replacing its older internal multi-agent routing system. That still does not mean Chat automatically selects your custom agents

@Rebekka Heilmann _viadee_ I can’t find current Atlassian documentation that explicitly says an active DC license is required for an existing Rovo connector to continue working. The documented requirements focus on supported DC versions, connector/plugin compatibility, APIs, authentication and connectivity. Since an…

@Kishore welcome to the community. I don’t see a native Rovo Slack handoff mode that automatically detects when a human takes over a thread and then stays silent until @mentioned. The cleanest pattern is to keep Rovo’s automatic trigger limited to the initial response, then track a “human-owned” state outside the agent via…

@Jakub Tušan welcome to the community. The incorrect email embedded in the Rovo signup URL suggests an identity/onboarding mapping issue, but I wouldn’t assume changing your Slack email is the fix. Atlassian recommends reconfiguring the Rovo Slack onboarding/site mapping for connection issues. You can also revoke existing…

@Saishiva K welcome to the community. This error fits stale OAuth/DCR state after Atlassian’s auth migration. Atlassian specifically warns that cached client_id and discovery metadata may no longer be recognized. Remove the existing Atlassian MCP entry/auth in Claude Code, re-add it using <a…