User not in assign drop down list

Question

Hi all,

I have an unusual one.  When assigning a user an issue, I can click on assign and there is a drop down list that say "All Users" and the given user is not in there.  I can start typing his name and assign him the issue no problem.    My user is complaining that for some reason he is not in the drop down list.  I have ensured that he is in the assignable user permission and can assign him the issue, he is just not in the scroll list.

I was wondering is anyone knows where JIRA is building that list from?

Thanks,

Robert

Robert G. Nadon · Answer

Right but without even typing any characters there is a an [ All Users] selection which list every user in the company but that one.  It is all done through LDAP, and I am sure it has something to do with that.   That is why I was wanting the code/procedure that creates the list.  The recently accessed does work and after finding the user once he appears there, and that is enough for my user.  Was really more of a curiosity so I can know the tool even better.

Ravi Sagar _Sparxsys_ · Answer

Not all users can displayed in the list. The list is filtered as you start typing their names.

Ravi