Yuliia_Borivets__SaaSJet_ Atlassian Partner

Preparing for FDA inspection? If you’d like to try Jira for this purpose, you’re in the right place. Some medical companies use Jira to comply with CFR 21 Part 11 regulations. When built-in features can help (Jira audit log, for example), combining it with plugins available on Atlassian Marketplace, you can meet the…

Looking for a way to restore deleted issues in Jira? There are more than 120 requests on this topic here in the Atlassian community. No one wants to lose valuable records. So, let’s find out what you can do to get your issue back to the project. Is it possible to recover Jira deleted issues? In Jira, you can delete an…

There are a few ways to review the recent team activity in JIRA. It depends on your goals. Someone wants to check out the login details of users or system changes like project creation or deletion. Others might be interested in issue-level changes like how many comments were added by specific team members or who changed…

How many assets are assigned to specific owners? When were new objects added? How do your objects change over time? – If you are looking for answers to questions like this, you will find a few reports in this post. We will explore the asset reporting capabilities of Jira Data Center (DC) and an additional option to enhance…

Jira Time in Status feature makes it easy to create reports detailing how much time each issue has been assigned to various assignees, teams, or projects. And how long it has been spent in each workflow status. Time is one of the first factors we consider while creating a workflow. We establish delivery deadlines after…

Has it ever happened to you that someone deleted or updated your comment in Jira and you could not find it? Comments allow team members to discuss issues, provide updates, and share important information directly within the issue itself. You can tag someone, and they will receive your comment via email, too. It’s really…

How about more automation and less routine work? Jira automation offers a variety of options for streamlining your workflows, minimizing manual labor, and project completion on schedule. The due dates for issues are one of the most important indicators of sticking to your project deadline. In this article, you will find…

Someone has changed a workflow, added users, or deleted an issue. How do you know about those past activities? It’s possible to find out with Jira audit log. An audit may sound stressful, but as a result, it’s a necessity if you’d like to find gaps and improve your performance. Enhanced security, long-term improvements in…

Time for monthly/annual reports? Jira’s issue history can give you all the details — what changed, when, and who made the updates. But there’s one problem: Jira doesn’t let you export this data by default. Let’s explore several ways to export issue history — from using the REST API to convenient apps for Jira Cloud,…

When working on multiple projects, tracking down the right information in Jira can feel like searching for a needle in a haystack. Whether you’re trying to locate an important comment, monitor a status change, or verify an assignee update, keyword searches can save you time and effort. Here, we will overview three options:…

Hello community members! Have you ever made some changes to your Jira issues (work items) and needed to revert to the previously saved version? We have. Multiple times! The most recent accident happened to our PM, who erased the description of the task and, after some time, realised he still needed this description for…

Ever wondered how much time your team is actually spending on tasks in Jira? Whether you're managing a complex project or simply tracking individual contributions, understanding logged time is key to keeping things on track. Jira offers several ways to view and report on the time logged by team members, but finding the…

If there is only one field you need the most when creating an issue in Jira, it has to be the description. It provides detailed information about the task's purpose, scope, and requirements. The description serves as a guide for team members to understand and complete their work. What if someone changes or deletes some…

Did you know that around 50% of IT projects fail or are significantly delayed due to poor communication and lack of change control processes? When changes pop up unexpectedly, it can feel like everything is at risk of falling apart. Managing these shifts effectively is crucial to keeping your project on track and meeting…

What happens when an IT incident strikes? It can ripple across an organization, disrupt operations, erode customer trust, and raise regulatory red flags. For financial institutions, the stakes are even higher under the Digital Operational Resilience Act (DORA). It’s not just about fixing the problem – it’s about proving…

Have you ever struggled to track changes for multiple Jira issues in one place? Or wondered if there's a better way to export data for reporting? Issue History reports offer a clear view of every update made to your tasks. From status changes to detailed activity logs, these reports are your key to staying on top of…

If you want to know how your project progresses, tracking user activity is the key. It’s not just about seeing what’s been done; it’s about understanding what is changing, where potential bottlenecks lie, and how your team collaborates. Whether you want to see who’s resolving the most issues, track time spent on tasks, or…

Day 24 of our Advent-ure! We’re wrapping up with a story that bridges strategy, innovation, and culture. Today, we spotlight SaaSJet’s founder, Anatolii, who will share tips for crafting powerful Jira tools. The second part will present some interesting facts about Crimea. In this final chapter, we explore how Anatolii’s…

How does your team progress? One way to answer this question for Jira users is to monitor the status changes. There are many options, and each of them answers different questions. Depending on your needs, you might find helpful one or another or all of them. Let’s see how to track Jira status changes with built-in options…

How was your 2024? As the year wraps up, it’s the perfect time to reflect on your team’s achievements. But how do you turn the abundance of data in Jira into meaningful insights? The answer lies in utilizing the correct reports. Jira offers a range of tools that can help you evaluate team performance and uncover trends…

Hey folks! Jetty from SaaSJet is here to guide you on Day 3 of our special Advent-ure! As we count down to Christmas, we’re bringing you a special journey that combines the power of Jira with fascinating facts from Ukraine. Today, we’re talking about how Issue History for Jira can help you uncover the hidden details of…

What is the average time your team spent to finish the project? Or how long does it take an assignee to complete a task on average? Let’s figure out what average metrics you can use in Jira. How to find average time spent with Jira gadgets With built-in Jira functionality, you can find some gadgets to count average metrics…

Sometimes, we need to find some specific word or phrase when working on our Jira project. Imagine hunting for a key detail buried in a sea of Jira issues, like a critical bug report or a customer request hidden in comments. Finding them quickly can save time, prevent misunderstandings, and keep tasks on track. Luckily,…

Yes, it can happen to anyone. You delete some information or task accidentally, and then you need it back. Almost every month, there are several requests in the Atlassian Community where someone is looking to track deleted issues in Jira. And, no, there is no recycle bin; however, there are alternative ways to check. This…