Derek Fields _RightStar_ Community Champion

As an administrator of all things Atlassian, I spend a fair amount of time stopping and starting Jira or Confluence, Bitbucket or Bamboo, whether during an upgrade or to address some configuration item that requires a restart. Coming from a Linux background, I regularly want to tail the log file to watch it as it starts up…

I am trying to create a project in Bitbucket server via the REST api using Python. url = f"{self.base_url}/rest/api/1.0/projects" body = { 'name': 'Project 1', 'key': 'P1', 'description': 'Project 1' } headers = { 'Authorization': 'Basic bG9jYWxhZG1pbjpOelF4TURZek1EQXhNVFkxT3Uwcm5WcXpnbE81VU50VEUwUitGOThPMk9ERA==',…

If you are a Jira admin, you know that the very heart of Jira is the workflow. One of the key jobs that you have is to work with your users to implement workflows that are both simple and effective to meet their needs. I am sure that there are times when your user has requested a particular workflow capability that is far…

Is there an API that I can use to submit a request to a Knowledge Base and get back the same list of KB articles that JSM gets? I don't want to simply search Confluence - I want to know programmatically what articles JSM would receive if it submitted the request based on a specific issue.

I want to be able to change the help text on a Request Type to provide general information based on the current user. Is this possible? 

As a Jira Admin, you may have run into the problem that you have been asked to create a project with a small number of Issue Types but lots and lots of fields that need to be captured. We see this often with Jira Service Desk projects, where there is a single Service Request issue type, but dozens of different Requests…

If you are an experienced Jira Administrator, you know that there are a few critical must-have plugins. While there are many paid plugins that I use in almost every client engagement, there are three that I have found invaluable as a Jira admin. Last Log for Jira The first must-have free plugin is Last Log for Jira from…

Because of security requirements, I need to run SSL between the proxy server and Jira. I am not sure how I set up the Server.xml for this. Should I be using the connector that is configured for direct SSL to Jira or the Proxy Server connector or some other configuration? Thanks for the help.

I am submitting the following curl command to a Jira Cloud environment:…

Several of my clients use the Communardo User Profiles for Jira app. (Disclaimer: I have no affiliation with Communardo nor do I benefit from their products). One of the shortcomings of this plugin is the lack of a REST API to retrieve user profile information. I have written a REST API that can be used for this purpose.…

I have a Script Listener on Worklog[Created|Updated|Deleted] events. Is there a way on the WorklogUpdated event to know what was changed? All that seems to be in the Event is the updated worklog. I need to know what was updated. Specifically, I need to know how much time they added/removed from the Worklog. Is there way to…

I have a JSD project. I would like my customers to also be able to see a Dashboard but when they login, they are immediately directed to the portal. Is there a way to allow them to see the Dashboard(s) that they have permission to see?

I am going to be working at our booth for my first Atlassian Summit. I would love to know from attendees what I can do to make our interaction worth while for you. If you come by our booth, what can I do to make you glad you stopped by (aside from the swag!)

I have a source code structure something like this: src/ Privileged/ <code modules> Commmon <code modules> For security purposes, I want only certain developers to see the code in the Privileged directory. I created 2 repos - one for Common and one for Privileged and made both submodules of a "src" repo. When I do the…

Is it possible to reference a built-in blueprint (e.g., Requirements page) from a custom space blueprint? The idea is to have a space blueprint that includes a few custom pages and some standard out-of-the-box pages. I looked in the .jar file for the space blueprints, but I am not sure how to reference them from my…

I am trying set up a Service Desk portal with an Insight field called "Company". The Company field has a list of Contacts (User). I need to limit the list of Companies that show on the portal to only those that are associated with the User. This is straightforward to do. The IQL to accomplish this would be Contacts HAVING…

This is a great forum. It would be even more useful if the original poster (OP) would update the title when the position is filled or the job seeker is no longer looking. This would make it easier to see which posts are still active. Thanks for participating here.

I have installed Confluence on an AWS server running Ubuntu. I can get to the Login screen, but I can't login. I have verified that my login and password are correct. The log error message indicates and my browser confirms that the problem is that I am not receiving the JESSION cookie, so Confluence thinks that my login is…

With the change from username to userid for GDPR compliance, when I export a CSV report, I get the userids. Is there a way to map from a userid to a display name so that the values for Assignee and Reporter are meaningful in my reports?

I have a script that adds a user to a particular group when the user is created in the internal directory. Users created through external directories are ignored. The Audit log shows that the user is added to the target group and then is immediately removed from that group. I can't figure out what would be causing that to…

I have a requirement to limit notifications only to people within a certain role, but not everyone in that role. For example, I want the Assignee to get an Issue Updated notification ONLY if they are in the Developers role. If the Assignee is in the Manager role, I don't want them to get a notification. Is this possible…

We are migrating users from one AD instance to another. The catch is that the usernames are changing as part of this migration. JDoe changes to john.doe for instance. I was able to update all of the database references to substitute the new userkey (from user_mapping table) for the old userkey. The problem is in…

I have several different listeners that run on the same issues and event (e.g., All Issues, Issue Updated event). Do they run in serial or can they be parallelized in different threads? If each listener is independent, is there any harm in keeping the listeners separate to make debugging easier?

I have written some custom JQL functions that return lists of things (e.g. issues or dates). I want to write a function of the sort "isWeekend(<date>)" where it returns true if the date falls on a weekend, otherwise returns false. Is this possible? If so, what is the return value form getValues()?

I am trying to set the Updated field for an issue via script: import com.atlassian.jira.component.ComponentAccessor import java.sql.Timestamp import java.text.SimpleDateFormat import com.atlassian.jira.event.type.EventDispatchOption import com.atlassian.jira.issue.MutableIssue MutableIssue issue =…