Dave Mathijs Community Champion

What is the 2026 roadmap for Jira Plans? Any new features coming soon? I don't see anything on the Cloud Roadmap for Plans. 😞

Hi, When clicking on the "Do The Mission" link of the Content Bounty challenge, I get the following error: Do others have the same message? Can this be fixed please? Or the challenge removed if it is no longer applicable? Update: @Monique vdB Are you able to help?

Hi all, The Jira Service Management Cloud Documentation article What are developer escalations? states the following: * "Developer escalations is a customer service management feature" * "Developers can be added as collaborators to your project in Jira Service Management" Will this feature remain available for Jira Service…

Hi all, Less than 24 hours ago, we received the following email notification that Tempo is moving to Forge: We're upgrading Timesheets, Capacity Planner, and Financial Manager to run on Forge, Atlassian's modern cloud-native platform. This is a significant infrastructure change, and for most users the experience inside…

What is your #1 feature request for Confluence Whiteboards? I'm positively surprised about the possibilities of Confluence Whiteboards compared to competing products and I'm still discovering all ins and outs. My feature request would be if a mobile version is on the roadmap (f.e. for iPad with more touch controls).

Atlassian now promotes Jira Service Management (JSM) for internal IT operations & support and Customer Service Management (CSM) for external customer service & support. Both apps have great and distinctive capabilities and features. But what if you want to combine the best of both worlds? * Customer experience hub *…

In Jira, Timeline view exists in both business spaces and software spaces, but it’s designed for different audiences and levels of complexity. 1. Timeline in Business Spaces Purpose: Simple planning and visibility for non-technical teams (HR, marketing, operations). Key characteristics: * Lightweight, task-focused timeline…

Hi all, The Organization administration Documentation page Overview of Atlassian backups states that Atlassian is "rolling out a new backup and restore experience for a limited number of customers on the Enterprise plan through a beta program." What does this mean for the current Atlassian Cloud backup solution for…

Hey there! Ever chatted with folks about the first car they ever had? It's like opening a treasure chest of memories. When you toss out the question, "What was your first car?" it's like you're unlocking a door to a time when gas didn't cost an arm and a leg, and life was a bit less serious. The answers you get are like…

Hi, As per documentation page Manage organization detail fields, "Organization detail fields contain information about your organizations that give you and your agents important context and help to improve decision making when editing queues, configuring SLAs, and dashboards." However, how can I use the value of a…

Hi, The Make It Appen challenge no longer seems to work for me. Even though liking several articles in the App Central group, the like counter (0 of 5 completed) doesn't increase. Can someone please have a look at this issue? @PJ Zaiac Could you please look into this? Thanks.

No BS project comms for teams of teams We’re all wasting time talking about work when we could be working. That’s because there’s no consistent, easy way to communicate across teams. Maybe you are aware of it, maybe this is the first time you hear about it: Atlassian's The Loop Although the framework is written by teams at…

Hi all, Via the feedback button, I submitted following new feature requests: * WF-1769: Sort sub-goals by status or due date * WF-1787: Custom avatars/icons for projects * WF-1788: Possibility to effectively delete a project (rather than archive it) * WF-1789: Possibility for Project categories wo we can group projects by…

Hi everyone, It always surprises me that Atlassian offers so little icons/avatars (19 actually) for their issue types. As most of them are already used by basic issue types like bug, epic, improvement, feature, story, task, subtask, incident, question, test, idea, development, access ... there are only a few icons left for…

Why is the UI of the User management tab in the Administration Jira Data Center so outdated? Note: Version 8.20.24 * Users: You cannot sort by Full name, Username, Login detail, Group name, Applications or Directory * Users: You cannot filter by Directory (a client of ours both has users in either the Jira Internal…

Have you ever heard of the Theory of Constraints? Kanban is based on it, but what is the Theory of Constraints and how does Kanban apply it? * Kanban: Visualize your (unvisible) work * How Kanban applies the principles of the Theory of Constraints* Identifying the bottlenecks * Utilizing the capacity of the bottleneck *…

To be honest, I'm no longer new to Jira Service Management, I'm just trying to figure out whether I'm supposed to write an article or start a discussion because for some odd reason I still don't seem to get the 'At Your Service' kudos badge 😉 No seriously, I've been using JSM for about 4,5 years now. First, mainly on…

In my previous discussion post, I mainly talked about integrations between Atlassian products and some of the features I particularly like. However, these third-party integrations are also on top of mind: Slack / Microsoft Teams * Slack: Connect Jira projects to your Slack channels to the whole team has one conversation. *…

The more I work in Cloud, the more I love its new features and integrations. Hereby just one of my favourites: Jira Software > Timeline The artist formerly known as Roadmap, now called project Timeline view is without a doubt one of my favourite features in Jira Software. New >>> The Legend shows you all info: Jira…

Hi everyone, I thought I already introduced myself but it doesn't seem to be the case yet. You can read about me and my career in this Jobs & Career Month post. As for Jira Work Management, I really think it has a lot of potential alongside the other Jira platform products for business teams who like to start up quickly.…

Hi all, I'm in the process of reviewing duplicate resolutions and planning on deleting a resolution. The wizard asks me to select a new resolution for matching issues. My question is: When I click delete, will this trigger an email notification for all the matching issues (+10,000 in my case)?

Is it possible to disable the bulk actions (edit objects) in Insight/Assets? I haven't found any module in the Insight Plugin that might relate to this.