Discussions
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How would you handle communication with a third-party vendor inside a JSM request?
I had this idea where if you added a "Third-party" field to JSM and another communication channel to requests in the "Comments" section, where agents could open a channel in the context of a particular request to a third-party vendor or stakeholder. The reporter and request participants would be excluded from this…
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Rovo vs. Rovo Dev
Source: Original Confluence Page I used 🤖 Rovo and 🤖 Rovo Dev to describe each other! At the bottom, I added some screen captures of my interactions with Rovo Dev. Some may want to look there first. The first section below was generated by Rovo in Atlassian. Rovo Dev's response is further below in the next main section. It…
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Use Case: Why Jira Service Management (JSM) over HOA software?
For your standard HOA, where you don’t have approvals for architectural requests, you don't have amenities, and there is less of a need for a management and contractor presence, you can probably stick with the standard HOA software. Otherwise, if you represent a community that requires more oversight, you need a better…
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How to start using Atlassian Cloud for FREE! | 6 steps to get Confluence Cloud FREE | Add Jira
Hello, I created some training here and would love your feedback. The documentation (Confluence public link) How to start using Atlassian Cloud for FREE! | 6 steps to get Confluence Cloud FREE | Add and integrate Jira The main video YouTube: How to start using Atlassian Cloud for FREE! | 6 steps to get Confluence Cloud…