Gal Fatal Community Champion

Hi, I have some people work on JPD and would like to create a private view. Seems it's not possible. Is it possible with premium license?

Hello, friends of the community, Sometimes, dreams come true. My name is Gal Fatal, and for the past five years, I enjoyed being an Atlassian community leader in Tel-Aviv, Israel. I would love to share my journey of becoming an Atlassian certified expert with you and offer tips and inspiration to anyone interested in this…

Hi, I'm trying to give customers the option to share a new ticket in the portal with someone in their organization during the ticket creation process. However, I can't find a way to enable this . I know there is an option to share the ticket after it's created, but the customer would like the ability to share it right upon…

Hi, I have a challange: Having story with ~30 sub-tasks. I would like to convert the story to Epic and move all the sub-tasks to be childrens of the epic as new work type (task) I would like to have automatic way because I have more than one case. Appreciate any idea. Thanks, Gal

Hi, I would like to connect existing Bitbucket branch to issue in Jira. The "Development" panel in Jira allows only to create NEW branch / Commit But what if I would like to connect the issue to existing branch ? Thanks, Gal

Hi I am looking for a way to check if sum of epic estimations pass the epic due date. So I need to calculate if today+estimasions > due date - and consider the none working days. Trivial. but do not find a good way doing it without app :( Any idea ? Thanks,Gal

Hi, I try to build automation rule that tigered by assignee change, I want to add a condition that checks if the former assignee belongs to a specific group. I tried to use smart value fieldChange.from to get the previous assignee id but now I want to check if this id is in specific group, cannot find easy way to do it Any…

Hi, I would like to calculate the field "story points" and then set it to be read-only so users will not be able to edit the field; Only view it. I succeed in doing so with regular custom fields using script runner behavior for example: getFieldById('customfield_10335').setReadOnly(true) But in the system field, I do not…

Hi, I would like to allow only Jira automation rule to create issues from a specific issue type (other issue types should not be affected) Is it possible without script runner ?

Hi, I have custom field user picker with value. I would like to compare it to the assignee in JQL/automation rule, I do not have script runner. any idea ?

Hi, I have simple custom text field (one line) - "Test" 1. I put some test data on one of my Jira issues 2.Trying to search this data from the main search - there are no results 3. Trying to search this from JQL returns the right result - also by clicking enter from the preious page. Confusing behaviour. Main search does…

Hi, I am trying to create automation rule that will be triggered when a user share a ticket As in the following screenshot. Any help will be appreciated. Thanks Gal

Hi, Looking for a way to link old branches to Jira issues (currently issue does not have linked branch) The Development tool fields in Jira allow only to create branch, but not to link existing one. Any idea ? Thanks, Gal

Hi, community! I want to share my story with you. As a community leader I use the oppertunity to keep learning and do Atlassian certification exams. That's a great way to add knowledge and stay expert. I just passed the Jira admin for cloud ACP-120 exam yesterday on first try :) That was not easy, I would like to share…

Hi, I have some system fields duplications. for example : target end field (it's system field which is LOCKED). I assume someone created custom field with the the same name "Target end" Now I would like to separate them as it makes confusions everywhere across Jira. in custom fields I see this system LOCKED field but I…

Hi, I would like to block the option to set the assignee to unassigned after it already have assignee set. Scenario: Someone set the assignee to a Jira user. From this point I would like to block the option to change the assignee to unassigned. Is it possible to remove the unassigned option from the users list ? (not in…

Hi, We use "Zendesk Support for Jira" app to sync Jira with Zendesk. We would like to sync the regular Jira comments and get notification per update, same behaviour as happens with "Zendesk Support" comments tab. Any idea if this is possible ?

Hi, I do not see the option to set the Assignee to Required in the field configuration. So, any idea how to make it mandatory in one Jira project and optional in other Jira project ? Workflow validation can be option but that's not good enough; I want all the mandatory fields behave the same, with red * Gal

Hi, One of my colleague looking foe experienced Jira admin developer, for a remote Job (in Europe) Below is the original publication Please contact me if you want more details. Thanks, Gal We are looking for a motivated and experienced Jira & Confluence admin, experienced with Jira development. Your role: * Administer and…

Hi, How I can set the default of customer request inotification n the portal ? Currently the customer see "Get notifications" which means notifications are disabled for this request. I want to change it to be "Don't notify me" which means notifications are enable for this request. Any idea ? Thanks

Hi, I am using structure app, and would like to display the amount of issues for each type when I click on "progress", similar to the view in Plan(Advanced Roadmap) Any idea ? This is what structure show when I click on "Progress" - only the percentage This is the view that "Plan" display when I click on Progress. much…

Hi, I try to move new workflow from a sandbox site to the production site. Jira cloud allows to export workflow to file as xml or jwb and it works. I would like to import the workflow to another instance as the suggestion below. But this option does not exists, the is only one option to import from Atlassian Marketplace.…

Hi, Strange scenario: 1. I delete a company-managed Jira project - it moves to trash, I get email notification it moved to trash. 2. I go to trash and delete it forever 3. I delete all the schemes related to this project after few hours............... The project and all it's schemes appears again in active status. I…

Hi, I am Having many old Jira issues that moved from sprint to sprint and now they have multi sprints value. I would like to keep only the last one. This is the sprint that the issue moved to done. at this moment I do not want the info about all the sprints because it making troubles with some reports. Any idea how to bulk…

Hi, I build dashboard that presents for example status vs assignee. I would like the status to be sorted by the order of the flow in my workflow. to set this order I put property in the workflow transitions (opsbar-sequence) with numbers. In the dashboard, for example in Two Dimensional Filter gadget, I cannot control the…

Hi. I would like to validate user input for a date picker field during the workflow tranzition. I have a screen and a field. I need to check if the date inserted by the user passed or longer than one year from current date. in this case I shoule not allow the user to tranzition the status in the workflow. I have…

Hi, I am trying to search in filters content. Here is the scenario : decided to delete a specific status from main workflow. How do I find all filters that may search for this status ? This is critical because it can affect boards and dashboards, or any private filter. I would like to update them and set new status for…

Greetings, Community! As a community leader, I always check new technologies and am excited to bring news to both local and global Community. Today I want to share my viewpoint about exciting news in the testing techniques using Jira and apps from the Atlassian marketplace. Testing the product is a critical part of the…

Hi, Any idea how to export Jira service desk organizations ? I need to have the list of organizations includes the id, for future import option to other service project, or for import issues from CSV that have organizations, it requires the organization id. Thanks

Hi Community, ChatGPT is part of our day-to-day life. We cannot ignore it. As a Jira admin, new inspiring opportunities for using ChatGPT are here. While Atlassian will soon bring new AI capabilities into Jira, you can use ChatGPT to assist with your admin work. I wrote an article with four use cases of leveraging ChatGPT…