Automation rule: How to check if previous assignee is in specific group

Gal Fatal

Hi,

I try to build automation rule that tigered by assignee change,

I want to add a condition that checks if the former assignee belongs to a specific group.

I tried to use smart value  fieldChange.from to get the previous assignee id but now I want to check if this id is in specific group, cannot find easy way to do it 

Any idea ? thanks , Gal.

pawarsachin84

Hello @Gal Fatal ,

You can try to check below if this helps.

 

• Add a custom user picker field (e.g., Previous Assignee)

• On assignee change:

  • Set this field to {{changelog.assignee.from}}

• Use the User is in group condition on that field (this is allowed)

• Then proceed with your actions

Steps - 

1. Pre-requisite: Add Custom Field

• Create a User Picker (single user) field named Previous Assignee

• Add it to your issue screens

2. Automation Rule Setup

 

Trigger: Field Value Changed
Field to monitor: Assignee

Action: Edit Issue → Set “Previous Assignee”
Choose field: Previous Assignee

Set value using smart value:

{{changelog.assignee.from}}


Condition: User Condition
User field: Previous Assignee

Condition: “is in group”

Group name: Your desired group (e.g., engineering-team)

Action 2: [Your desired action, e.g., send message]