Discussions
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JSM Case studies or success stories for Ship Line/Freight Forwarding
Hello Everyone, Does anybody have a usecase or some reference for Ship Line/Freight Forwarding achieved using JSM?
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Any impact on DC to Cloud migration during conversion period?
According to this announcement page, rollouts will be carried out in different phases. If we migrate the Data Center Confluence data during these phases, will there be any impact? Legacy Editor deprecation: Key Dates and What to E... - Atlassian Community
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A single dashboard summary
Is that possible to create a dashboard which should cover the following aspects: * Project Status: Visual indicators (e.g., green, yellow, red) to represent project health * Budget Utilization: Tracks spent vs. allocated budget * Resource Allocation: Displays team distribution and availability * Milestones & Deadlines:…
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Create subtasks based on number of multi-select values
Hi There, I want to create subtasks based on number of multi-select values selected. Is this possible using automation in Jira Cloud? Thanks in Advance
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Learning JSM!!
I've been using JSM for quite a long time. I have more than six years of experience in Atlassian. I have seen how the Jira Service Desk evolved into JSM, becoming a core part of the ITSM world. I would be happy to learn by answering and raising the questions in this group.
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Server to Cloud migration Queries
Hello, We are in the "Prep" phase for server-to-cloud migration for one of our customers. While doing so customers have raised queries related to whitelisting the domain/ip before establishing the communications between the application server & cloud. * What would be the network bandwidth required to transfer Jira…
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How do I get Bitbucket project or repository owner details from database or from anywehere else?
Hi There, We need to find out the repository owners in Bitbucket or who did create a Bitbucket Repository or Project. Is there any way to get the required details? Bitbucket Server version 4.12.0 Thanks in Advance
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New AD users are not getting reflected in Jira
Hello Everyone We have created a couple of new directories(Microsoft AD) and configured them as Connectors in the Crowd server. Jira is connected to the Crowd server, crowd server and ADs can communicate with each other successfully (validated using telnet). Case1:Recently new users have been added to one of the Active…
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Confluence-security-advisory
Hi Experts, Does this vulnerability issue have an impact on Confluence running behind the VPN? Some of the customers have not exposed their Confluence publicly.
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Trigger an email to assignee for inactive tickets more than 15 days
Hi experts, We are using Project automation to trigger an email for those tickets which are inactive for more than 15 days. Automation is sending an email to assignee's of each tickets, an assignee is getting bunch of email. But we want to send a single email to assignee who is having more than 1 ticket, so that to reduce…
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User moved to different LDAP directory
Hi There, There are 2 LDAP directories configured in Jira. Recently one of our user moved to different LDAP directory, but it is still showing us the user present in older directory. Please suggest a workaround to fix this issue, so that the user can login in Jira through the same username but with newly updated directory.…