Jennifer Choban Atlassian Partner

Online forms are a great way to collect information. Done correctly, they are easy to access, easy to fill out and easy to deliver. It’s nice not to deal with paper, or to have to resend an email because you forgot the attachment. Features like validation and choice lists help ensure that the right data gets collected in…

We hear a lot of Jira Administrators say that they suffer from "Custom Field Bloat". Understandable. It's easy to get carried away when you realize how many different ways there are to use Jira. So now it's time to prune those fields back. (Rachel Wright has a great article on how to audit your custom fields.) In this…

This is the fifth article in our series on Form Design. Previous articles covered Why Form Design Matters, Form Layout and Flow, writing Good Form Questions - Open Questions and Good Form Questions Part 2 - Choice and Conditional Logic. The first time I converted a paper form to an online form, I made my online form a…

Hi Folks, I'm looking for a way to put together a report that will list issues in a project and the number of linked issues (regardless of link type) that each one has. Thanks in advance for any suggestions, Jenny

Hi, I'm trying to create an automation rule that will set the end date to two weeks after the start date, but I'm not having any luck. (The rule shows as having been executed, but nothing shows up in the End Date field.) I think my problem might be not knowing how to refer to field names with two words. Any help would be…

Want to have your cake and eat it too? Imagine having all of the detailed information you need on a Jira issue without having to create custom fields. Embedding a form (or several forms) in a Jira issue, is a great solution. It makes it easy to gather information on an issue - the precise, detailed data that’s required for…

I attended the "Intro to Groovy: write your first script" in August, but never received (or can't find) a recording of the session. Can anyone point me to where I can find this? Thanks, Jenny

Hi, In the last couple of days in our JSD project the label field has moved from the side bar to the center panel, or disappeared altogether. Is anyone else experiencing this? Any ideas as to why? Thanks in advance, Jenny

Hi Folks, I'm looking for a way to put together a report that will list issues in a project and the number of linked issues (regardless of link type) that each one has. Thanks in advance for any suggestions, Jenny

My name got misspelled in my profile on the certification profile. The field is disabled on the profile page. How do I correct it?

Like any software company, we want to keep our engineers focused on developing new functionality. But we know that some of their time will also need to be used to deal with bugs. We eventually realized that we could use ProForma to help make our bug reporting process more efficient and keep our engineers focused on higher…

*This is the second article in our series on Form Design. You can find the first article here. There are two things we know for sure about forms – One: everyone fills out forms, and two: no one likes filling out forms. With that in mind, your goal in designing the layout of your forms should be to help the user get through…

*This is the fourth article in our series on Form Design. Previous articles covered Why Form Design Matters, Form Layout and Flow and writing Good Form Questions - Open Questions. Questions and input fields are the heart of every form. In the previous article, we started digging in on the do’s and don’ts of creating good…

*This is the third article in our series on Form Design. Previous articles covered Why Form Design Matters and Form Layout and Flow. Questions, and the input fields that collect their answers, are the heart of every form. Getting your questions right will mean getting your data right. Well-designed questions also minimize…

Hi, Can anyone recommend a tool that can crawl through a Confluence space and check links? I need an easy way to check for links that are pointing to pages in the same space vs those that are pointing to an archived space. Thanks, Jenny

A Series on Form Design We’re re-posting articles from a blog series we’re doing a on good form design. These articles were written by myself, or Rachel Wright and will focus on the principles of good form design and how they apply to Jira. We’ll help you understand how form design can help or hinder data collection; how…

I’ll admit that I didn’t expect to like next-gen projects, Atlassian's answer to making Jira more simple, and creating self-contained projects that won't impact the performance of your entire Jira instance. First off, I felt vaguely resentful of the timing – just as I’m finally figuring out the complexities of Jira, they…

Jira’s power comes from its workflows. That’s not a news flash and I thought I had a pretty good understanding of how Jira workflows worked – until I tried to create one. It sounds simple enough. Workflows have statuses (where an issue is in the lifecycle) and transitions (actions that move an issue from one status to…