Kat Warner Atlassian Partner

Some of us are lucky enough to have more jewellery than we could possibly wear all at once. As we get distracted by day-to-day activties we can easily leave precious items out of sight. Often our jewellery comes with a story, whether it is a Secret Santa gift from a previous workplace, Or a cute keepsake from a local…

As a long time fan of Atlassian products, a role working for an Atlassian solution partner was a fantastic fit for me and my career. In any new role a learning curve is expected - but nothing prepared me for the number of courses I have completed within my first year at TechTime all while being the customer account…

While some public holidays fall on the same calendar day each year, many public holidays move around like Easter or Mondayised "observed" dates to give us long weekends. This creates a housekeeping task for those who administer one or more Jira Service Desk projects. To check and/or update the public holidays in your Jira…

Summit means many things and one of those things is SWAG! * What sort of swag do you like to be offered? * What swag have you been offered by left on the stand? * Do you have any swag on your body or desk right now? * Has swag encouraged you to investigate a product? Or even purchase a product? It would be great to hear…

In Part 1, Atlassian training is not one-size-fits-all, I provided details of the long-list of training available from Atlassian. So how do you choose which Atlassian courses are right for you? Atlassian have made this easy by providing lists of training courses based on 6 learning paths: * Confluence User * Confluence…

*Scenario:* I have an initiative with 5 epics and a bunch of issues under each epic. Is there any way I can use JQL to get a list of issues where the epic link of the issues is linked to a specific initiative? Right now I am typing out the keys for all of the epics but it is always nice when there is a faster way. 

This study plan is personal for me - as this is the first of the study plans I have created that I will be using myself (I created ACP-300 and ACP-600 study plans for my team). Not only was ACP-100 Jira Administrator the first Atlassian Certification to b made available, it is the only Atlassian certification that can be…

Well it has been a hot minute since I posted in this community (about 2 years). It is time for me to get a pro skills badge to extend one of my certifications so I thought I might pop back here for a bit. It's humbling and flattering to see that my content in this community is still getting likes and being commented on.…

Who else will admit to becoming a badge addict? I spotted something interesting today - a magic badge that is both not real and real!

I want to be able to track action items from goal setting meetings. Some actions need to have the visibility restricted to the leader ship team and others need to be visible to a single team member. Could this be with a Jira Service Desk project that is only visible to the leadership team and setting the team member as a…

Who else agrees that tea is significantly under-rated as a drink? * It can be served cold or hot (or luke warm if you get distracted) * It can be almost free of calories and have health benefits or be served as a milky sweet chai with the calorie count of a small meal and many options in between * Even from the same plant…

UPDATE May 2021: the following content will become increasingly out of date over time. Note: ASB-616 Customizing Jira Workflows does not extend ACP-100/ACP-JA. Sorry I do not have access to the original table to replace the screenshot. In 2019 I wrote a 3-part series on Atlassian training: * Part 1, Atlassian training is…

Related article: Using macrons in Jira Cloud Māori is one of the official languages in New Zealand. In written form, Māori language uses a diacritical mark called a macron, indicating long vowel sounds. Like umlauts and Asian characters, you cannot always assume they will display correctly within your tools. Why are…

Do you have a use case you would be happy to share with the group? Is there are product or feature of a product would love to know more about? Would you like some tips for running retrospectives or other plays from Atlassian's Team Playbook ?

Since I wrote Atlassian training is not one-size-fits-all Atlassian University has released a lot of great training material. Remember, just as the Atlassian toolset is highly configurable to suit your way of working, Atlassian training is not one-size-fits-all either. Free training options The free training catalog has…

Introducing Confluence Cloud for Microsoft Teams (Early Access Program) Sign up to try out enhanced features to build, share, and collaborate on Confluence pages from Teams. The early access program is available now via this waitlist! * Search and share Confluence pages in Teams * Create Confluence pages during meetings *…

I was inspired to try the Health Monitor play with a couple of years ago when a hard copy kit for this play arrived in the office after Summit 2018. The kit included the list of 8 attributes for 3 different team types and six sets of rating cards. We used the Health Monitor Confluence template to record our meetings. My…

Our first event for 2021 will be held via Zoom on Thursday 18 February starting at noon. RSVP here to join a member of Atlassian’s ITSM Product Marketing team for a brief overview of Jira Service Management. We'll cover what the next generation of Jira Service Desk has in store including: Modern incident management,…

I was excited to see the new course Jira Automation released by Atlassian. Why? * It's new to the Atlassian University catalogue and as an Atlassian Authorised Instructor I'll hopefully be able to share this course with Jira Cloud users enabling them to get more out of their tools. * Automation allows us to use technology…

To welcome Jira Service Management into the Atlassian product family, Atlassian are hitting the (virtual) road and will attend an upcoming Wellington event. Here are the details: Join a member of Atlassian’s ITSM Product Marketing team for a brief overview of Jira Service Management.We'll cover what the next generation of…

Tamanna, the Community Manager at Atlassian for the APAC region, is hosting a webinar on Tuesday 15 December. In “How to become an Atlassian Community Leader" you’ll learn about this group of volunteer experts who answer questions and write articles online, as well as host hundreds of global events annually. In exchange…

Māori is one of the official languages in New Zealand. In written form, Māori language uses a diacritical mark called a macron, indicating long vowel sounds. For example the Māori word for group can be written as ‘rōpū’ or ‘roopuu’. Like umlauts and Asian characters, you cannot always assume they will display correctly…

So far I have shared study plans for three of Jira-specific Atlassian University Certifications. Now it is time to turn the focus to Confluence. The certification prep courses are guides to what you need to study not what information you need to know i.e. it gives you the questions you should be able to answer not the…