Daniel Alonso Specialist

Hi, is there any pluggin that have a field within a ticket where the user can scribble a signature to receive and return a product?

I have this Two Dimensional Filter: If I scroll right there are like 10 more statuses, I want to show the same report but with Status Category, it would be easier to read. any thoughts without Apps?

I'm doing a database migration from Oracle to PostgreSQL, using the ora2pg tool, and there were some errors with sequences, so I started researching why if all the sequences looked to be the same as they were in Oracle... Then, I installed a fresh instance of Confluence in PostgreSQL and installed all the Apps to see the…

I'm configuring SLAs and I want that the time stops when issue is in certain statuses, but they are not available on Stop conditions. Why are this status only available for Pause on?

I'm trying to get a value of a custom field, but this CF is a Scripted Field, I try to get the value on the next way log.debug('Starting...') def assigneeManagerCF = customFieldManager.getCustomFieldObject("customfield_20083") log.debug(assigneeManagerCF) x = assigneeManagerCF.getValue(issue) log.debug(x) log.debug('End')…

Hi, I'm trying to migrate issues from another tool to jira, I can obtain the Json and I'm creating the issues with the python method. But I cannot modify field such as 'Status', 'Created Date', 'Update date' and so on, any ideas?

I have script that I need to reuse on a lot of Workflow Post-functions, so I decided to move it to the Script Editor, but now I'm having a syntax issue on this part: def project = issue.getProjectObject() #Error: The variable 'issue' is undeclared. But my 'issue' is the current is which triggered the action. How can I…

Hi, I have a code to validate something on the creation transition for a Service Desk project, I'm showing the error below, but the message only appears when I create the Issue internally and no thru the Portal. throw new InvalidInputException("ERROR!") How can I show messages in the Customer Portal?

I need to read the customer organization to show up or hidden certain values on Jira Service Desk, I see in this link https://scriptrunner.adaptavist.com/latest/jira/blog/GettingMoreOutOfJsd.html that I can read the organization from the Issue, but how can I read it from the customer?

This is my scenario: I need to do a JQL and get the number of results (done), if this number is grater than X number do not allow the creation of an issue. This is my current (example) code: import com.atlassian.jira.bc.issue.search.SearchService import com.atlassian.jira.component.ComponentAccessor import…

I recently did a database migration from Oracle to PostgreSQL and on the testing face we are noticing that the Licenses for the Apps are not there. Do you know where the licenses are on the database? Probably we have a database corruption that we haven't noticed yet. Thanks.

How can I modify the values of a checkbox field with ScriptRunner post function in Cloud?

Hi, I want to make a simple if (issueInput.fields.customfield_123.value == 'IT') being my custom a single select list. How can I get the value of the customfield on the Postfunction Script Runner

These have been intense years working on Atlassian Environment and getting to know a product that evolves every single year to make itself better. It is a product that actually works so it is worth letting people on the business to try it. Once the teams decide to turn into the Jiraism the questions start to rise:t “What…

We just set up our Jira as Data Center deployment with a shared home directory and we have some questions: * Are all the folders inside local home directory important? * Can we delete them if they are not? * What folders in local home consume space in disk? * How many space on disk should we consider for this local home…

Is there a way to add a template or default value in Comments field? Right now we are using Canned Responses but we want to by default comments have a template value. Is it possible to modify this on the vm files?

Hi, I want to filter Issues by weeks by month, for example I need a filter for the first week of (dynamic) July and so on. Is it possible? I don't want to specify a range of dates to use it dynamically. Thanks.

I'm looking to replace Kintana with any Atlassian suite or add-on, in your experience what is the product that fits with this requirement?

Hello, Is there a way to add a custom list field just like Assignee field? Right now I added all the values of the custom field, but when I select two options, there are no results, looks like when you select two options, the condition on the JQL is AND and not OR.