Sebastian Krzewiński Community Champion

Hi @Yatish Madhav ! In cloud you can mark transition in workflow that customers can execute it. Edit workflow Click on transition that customer can do Check "Customers can make this transition" toggle Regards, Seba

Hi @Triveni West Communication & Design ! Unfortunately Community is not able to cancel this. Please raise request to Atlassian Billing Support Team → https://www.atlassian.com/company/contact/purchasing-licensing Regards, Seba

Hi @IT Mediadoro ! In that case please contact with Atlassian support billing team → https://www.atlassian.com/company/contact/purchasing-licensing Regards, Seba

Hi @Natalie Westskytte I'm not sure that Community can help here. It looks like your internal issue. If, somehow, it is related with Atlassian invoicing process please create a ticket here → https://www.atlassian.com/company/contact/purchasing-licensing Regards, Seba

Hi @priyakshi They are getting redirected to HelpCenter This sounds like lack of permissions in project/lack of license. Can you doble check it? Regards, Seba

Hi @forkey ! Welcome to the community! Error that you got during Atlassian site creation is typically a temporary backend glitch or provisioning failure on Atlassian's servers rather than an issue with your account credentials. What I can suggest to you is to try it again now or few hours later. Regsards, Seba

Hi @Lee Heng ! Did you checked spam/trash folders? Sometimes I see a delay in emails but in general they are sent. If it still not working please contact with Atlassian support (support.atlassian.com). They are able to check logs. Regards, Seba

Hi @rashida.kesuri ! What error/message do you get when you are trying to login via browser? Regards, Seba

Hello @Administrateurppe.ch ! I believe that this is well known limitation that you can connect one workspace through trello mcp, but to be 100% sure please contact with atlassian support (https://support.atlassian.com/contact). Regards, Seba

@Jeremy M I think that I found issue. In your {{ServerAddress}}/rest/confiforms/1.0/updateFieldValue/{{Page}}{{FormName}}/{{Smart Value with query string}}?fv={{My Update}} there is missing "/" between {{Page}} and {{FormName}} values. Please check it if this solve issue. Regards, Seba

@Alex Medved {ConfiForms} Please take a look on that :)

Hi @Amy Mavin ! Is SECREP a support ticket? You should be able to escalate it. Unfortunately you can't escalate it via community :/ Regards, Seba

Hi! You should discuss this with Atlassian Support (support.atlassian.com). I'm not sure if this is an issue with your domain. Regards, Seba

Hi @Shehraz Khan ! I would suggest to try use different browser or incognito mode. I had similar issue in the past and it worked. Regards, Seba

Hi @Arathy Premkumar ! On-call schedules have different api endpoints: https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/api-group-schedule-on-calls/#api-group-schedule-on-calls https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/api-group-schedules/#api-group-schedules Regards, Seba

Hi @Lee Pearson ! Indeed this can be an issue here. For atlassian id account email address is very important. It allows you to login to that account. What I can suggest to you is: Login with Jane.Doe@gmail.com and see to what account did you get access Temporary change email address to different one (use temporary email)…

Hi @Nico Maes I haven't found a built-in setting to align input fields horizontally within the same table row, regardless of the height of their descriptions. The most practical workarounds seem to be keeping descriptions similar in length or moving the guidance text above the table. Neither is ideal if the descriptions…

Hi @Rob Peters ! On JSM project queues you can't add more projects. What you can do is create dedicated dashboard and use there gadgets like filter results which can base on custom JQL. Regards, Seba

Hi @Kristian Junkov ! According to Atlassian’s documentation, the Timeline view, unfortunately to you, supports two time scales: Months and Quarters. I couldn't find any feature request ticket or planned changes in Atlassian roadmap (https://www.atlassian.com/roadmap/cloud) for that. Regards, Seba

Hi @Natasja Eloff ! If your sites are deactivated and you can't open it in admin.atlassian.com panel please contact with Atlassian Support http://support.atlassian.com or directly with Billing/Licensing/Pricing team → https://www.atlassian.com/company/contact/purchasing-licensing . They will be able to help you. Regards,…

Hi @Eduardo_26f3xw ! Did you find answer for this case? If yes, could you share your findings here? I believe that this can help other users struggling same issue. Regards, Seba

Hi @Alberto Borsato ! As far I know for now it is not possible to have 2 active connections through mcp. It will work like you described. I couldn't find any Atlassian ticket with feature request for that :/ Regards, Seba

Hi @Aaron Williams ! You can go here → https://<your-site>.atlassian.net/jira/settings/personal/notifications and configure it. Regards, Seba

Hi @Niall Curry ! I got the same case. I opened course in different web browser/incognito mode and step by step finish chapters from course. Don't be too fast! :D Regards, Seba

Hi @Adam Bang ! Pop out is not doable. What you can do is to create automation rule that will notify user/editor via comment/email/slack message/teams message. Regards, Seba

Hi @Manuel Allamellou ! Please check kanban board filter. It looks like epic type is excluded. Regards, Seba

Hi! Looks like and issue with Rank. Please check this doc → https://support.atlassian.com/jira-software-cloud/docs/enable-ranking/ Regards, Seba

Hi @Peter Cary ! I'm not sure that BRIE is available for the Academic pricing discount. Best way to find out will be to ask about it here → https://www.atlassian.com/company/contact/purchasing-licensing Due fact that this is a quite old question, if you found an answer for that please add it in a question comment. It will…

Hi @susila selvaraju ! Can you tell us what type of Atlassian env do you use (DC or Cloud)? In case of cloud you should create a support request on Atlassian support (support.atlassian.com). They should be able to pass you through to update cert. Regards, Seba

So it is DC version. Looks like issue mentioned by @Mohamed Benziane -> https://jira.atlassian.com/browse/CONFSERVER-104454 Confluence admins need to fix that like it is described in a ticket. Regards, Seba